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About
The experience of waiting at a service facility is said to significantly affect a customer's perception of the quality of service provided. The overall experience of efficient, courteous and superior service provided gets diluted with the bitter feel of having to wait for long. The good news is that there are tools available that service organizations can use to influence customers’ waiting experiences. QMAGIK is a queue management system that best integrates appointment and walk-in customer queues. It manages your dynamically changing waiting lines to ensure disciplined and guided customer experience. Special features such as Single Token Multiple Service Facility,Token Forwarding, Customer Profile based Prioritization, Video and Scrolling Advertisements etc. makes QMAGIK ideal for customer service focused organizations. Predicts and streamlines flow, Enables pre-defined or dynamic routing, Optimizes resource costing and staff load, Improves organizational flexibility and agility.
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About
Zuna QMS was founded with a vision to bring clarity to operational chaos by transforming how organizations manage customer flow. Many businesses struggle with long lines, unpredictable waiting times, and inconsistent service experiences. Zuna QMS set out to solve these challenges by developing an intelligent Queue Management System that streamlines customer journeys from arrival to service completion.
Powered by advanced Queue Management Software, Zuna QMS combines smart ticketing, real-time queue monitoring, digital displays, and intelligent routing into one unified platform. The system helps organizations efficiently manage walk-ins, appointments, and service counters while providing customers with clear visibility into their waiting time.
Designed for industries such as hospitals, banks, retail stores, government offices, and service centers, Zuna QMS improves operational efficiency, reduces perceived wait times, and enhances overall customer satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Queue Management system for companies
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Audience
Hospitals, Diagnostic Centre, Banks, Public Sectors, Retails
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationQMAGIK
Founded: 2009
India
www.qmagik.com
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Company InformationZuna QMS
Founded: 2025
United States
zunaqms.com
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Categories |
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Integrations
No info available.
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Integrations
No info available.
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