Simple Queue

Simple Queue

Simple Servers
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About

The experience of waiting at a service facility is said to significantly affect a customer's perception of the quality of service provided. The overall experience of efficient, courteous and superior service provided gets diluted with the bitter feel of having to wait for long. The good news is that there are tools available that service organizations can use to influence customers’ waiting experiences. QMAGIK is a queue management system that best integrates appointment and walk-in customer queues. It manages your dynamically changing waiting lines to ensure disciplined and guided customer experience. Special features such as Single Token Multiple Service Facility,Token Forwarding, Customer Profile based Prioritization, Video and Scrolling Advertisements etc. makes QMAGIK ideal for customer service focused organizations. Predicts and streamlines flow, Enables pre-defined or dynamic routing, Optimizes resource costing and staff load, Improves organizational flexibility and agility.

About

Simple Queue is a virtual waiting room system designed to manage website overload during extreme end-user peaks. It fully coexists with CDNs and works with native mobile apps. By adding Simple Queue to your website, end-users exceeding your website capacity limits are ushered to the queue system. As capacity opens up, Simple Queue redirects the end-users who waited in line back to your website in the correct, sequential order and pace. You are in full control of all internal operations, including end-user inflow, volume, and pace. Everything is easily set up and managed in the browser-based self-service console, with no changes to your backend systems. Real-time queue statistics such as monitoring, tracking, and analytics provide valuable management insights. Cloud computing-based software solution that you can apply to your website. An infinite number of simultaneous end-users can be held, without overloading management servers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Queue Management system for companies

Audience

Companies in need of a Virtual Waiting Room solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

QMAGIK
Founded: 2009
India
www.qmagik.com

Company Information

Simple Servers
United Kingdom
www.simpleservers.co.uk/simple-queue

Alternatives

Alternatives

Queue-it

Queue-it

Queue-it ApS

Categories

Categories

Integrations

Simple Servers

Integrations

Simple Servers
Claim QMAGIK and update features and information
Claim QMAGIK and update features and information
Claim Simple Queue and update features and information
Claim Simple Queue and update features and information