Queue Mobile

Queue Mobile

Fulcrum Design
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About

QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.

About

Do your customers get frustrated by waiting in long lines? Are you overwhelmed by complaints as a result of long lines? Want to increase your revenue while increasing customer satisfaction? Unfortunately, congestion, long queues and long waiting times have become part of our lives but now with Queue Mobile customers are free from standing in line. Queue Mobile’s innovative technology combines the power and affordability of the internet and the speed of SMS Queuing System messaging to create a virtual waiting line. Queue Mobile™” is a comprehensive customer flow solution that is scalable for small and large organizations seeking to increase customer satisfaction at the point of service. The unique technology used by Queue Mobile requires no special equipment or software. Queue Mobile is a cloud based SAS solution. A PC, tablet or smartphone with internet access is all that is needed.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Education and government institutions seeking a solution to manage all their operations

Audience

Organizations searching for a customer flow solution to increase customer satisfaction

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

500.00/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

QLess
Founded: 2007
United States
qless.com

Company Information

Fulcrum Design
United States
www.queuemobile.com

Alternatives

Alternatives

TablesReady

TablesReady

Table's Ready, LLC

Categories

Categories

Queue Management Features

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Microsoft 365

Integrations

Microsoft 365
Claim QLess and update features and information
Claim QLess and update features and information
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Claim Queue Mobile and update features and information