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About

Boost your sales, enhance your marketing capabilities, and improve your customer services on a single cloud-based platform. By using Prosoftly, you can manage your sales on a single cloud-based platform, store your customer data, build strong corporate relations, take advantage of marketing automation, and measure your sales performance. Prosoftly CRM is a software as a service and continues until you cancel it. You will automatically renew at the end of each term and you will be charged for the next term. Record all actions with related tickets and provide others see in corporate memory. You don't need to ask about the ticket in which status. You can observe all tickets and their status on the drag-and-drop progress board easily.

About

Vertask is an all-in-one SaaS platform for support and project teams — helpdesk ticketing, task management, and collaboration in a single tool without the enterprise bloat. Incoming email is automatically converted into trackable tickets with unique tracking IDs, inline images, and reply routing, so nothing slips through the cracks and every conversation stays tied to its task. Work is organized on flexible kanban boards with drag-and-drop columns and a fast or as a list, with a mobile-friendly interface you can install as a progressive web app. A built-in AI assistant helps teams triage, draft responses, and resolve work faster, while powerful full-text search spans tickets, contracts, locations, and your knowledge base so answers are always a search away. From support desks to client projects to internal task tracking, Vertask brings your tickets, tasks, and team knowledge together in one place — with a free trial to get started.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Organizations interested in a platform that helps create new sales opportunities

Audience

Companies that need an IT helpdesk task management, ticketing and knowledgebase.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$6 per user per month
Free ticketing system tier,
Full helpdesk solution starts at $6/agent
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Prosoftly
United States
www.prosoftly.com

Company Information

Vertask
Founded: 2020
United States
vertask.com

Alternatives

Alternatives

IOP Technologies CRM

IOP Technologies CRM

IOP Technologies
Insureio

Insureio

Insureio Technologies
Track-It!

Track-It!

BMC Helix
EvantoDesk

EvantoDesk

Evanto

Categories

CRM Supported

Categories

Help Desk Supported
Project Tracking Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Project Tracking Features

Collaboration Tools Not Supported
Cost-to-Completion Tracking Not Supported
Gantt Charts Not Supported
Kanban Board Supported
Milestone Tracking Not Supported
Percent-Complete Tracking Supported
Prioritization Not Supported
Status Tracking Supported
Time & Expense Tracking Not Supported

Integrations

Facebook Supported
Gmail Supported
Google Calendar Supported
LinkedIn Supported
Mailchimp Supported
QuickBooks Online Supported
SendGrid Supported
Stripe Supported
Zapier Not Supported

Integrations

Facebook Not Supported
Gmail Not Supported
Google Calendar Not Supported
LinkedIn Not Supported
Mailchimp Not Supported
QuickBooks Online Not Supported
SendGrid Not Supported
Stripe Not Supported
Zapier Supported
Claim Prosoftly and update features and information
Claim Prosoftly and update features and information
Claim Vertask and update features and information
Claim Vertask and update features and information