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About
Boost your sales, enhance your marketing capabilities, and improve your customer services on a single cloud-based platform. By using Prosoftly, you can manage your sales on a single cloud-based platform, store your customer data, build strong corporate relations, take advantage of marketing automation, and measure your sales performance. Prosoftly CRM is a software as a service and continues until you cancel it. You will automatically renew at the end of each term and you will be charged for the next term. Record all actions with related tickets and provide others see in corporate memory. You don't need to ask about the ticket in which status. You can observe all tickets and their status on the drag-and-drop progress board easily.
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About
Vertask is an all-in-one SaaS platform for support and project teams — helpdesk ticketing, task management, and collaboration in a single tool without the enterprise bloat. Incoming email is automatically converted into trackable tickets with unique tracking IDs, inline images, and reply routing, so nothing slips through the cracks and every conversation stays tied to its task.
Work is organized on flexible kanban boards with drag-and-drop columns and a fast or as a list, with a mobile-friendly interface you can install as a progressive web app. A built-in AI assistant helps teams triage, draft responses, and resolve work faster, while powerful full-text search spans tickets, contracts, locations, and your knowledge base so answers are always a search away.
From support desks to client projects to internal task tracking, Vertask brings your tickets, tasks, and team knowledge together in one place — with a free trial to get started.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations interested in a platform that helps create new sales opportunities
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Audience
Companies that need an IT helpdesk task management, ticketing and knowledgebase.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$7 per user per month
Free Version
Free Trial
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Pricing
$6 per user per month
Free ticketing system tier,
Full helpdesk solution starts at $6/agent
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationProsoftly
United States
www.prosoftly.com
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Company InformationVertask
Founded: 2020
United States
vertask.com
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Project Tracking Features
Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking
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Integrations
Facebook
Gmail
Google Calendar
LinkedIn
Mailchimp
QuickBooks Online
SendGrid
Stripe
Zapier
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Integrations
Facebook
Gmail
Google Calendar
LinkedIn
Mailchimp
QuickBooks Online
SendGrid
Stripe
Zapier
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