Related Products
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About
Enable seamless and profitable care & repair services. Elevate customer engagement, and watch your bottom line thrive. Prolong fits effortlessly into your existing systems with quick setup & instant benefits realization. Pilot after-sales ROI, secure a state-of-the-art post-purchase experience & increase product sustainability. Top brands trust Prolong because we are the best at increasing business value and boosting customer loyalty. Add up to 15% to the average purchase value thanks to maintenance services. Drive the path towards a circular economy and extend your product lifetime while bringing your CSR results to the next level. Boost your customer retention & increase loyalty by upgrading the post-purchase experience. Increase your product lifespans; less waste, and more value. Elevate your brand's commitment to sustainability by extending the lifespan of each product and reducing waste, all while championing a new era of consumer trust and loyalty.
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About
parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way.
Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers.
Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide.
Find out more at parcelLab.com
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Retailers in search of a tool to seamlessly launch, pilot, and scale impactful white-label care and repair services
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Audience
Operations experience management platform for organizations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationProlong
Founded: 2023
France
prolong.io
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Company InformationparcelLab
Founded: 2015
United States
parcellab.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Budbee
Not Supported
Delhivery
Not Supported
FedEx Ship Manager
Not Supported
Flip
Not Supported
Paack
Not Supported
SAP Store
Not Supported
SEUR PRO
Not Supported
Salesforce
Not Supported
Zendesk
Not Supported
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Integrations
Budbee
Supported
Delhivery
Supported
FedEx Ship Manager
Supported
Flip
Supported
Paack
Supported
SAP Store
Supported
SEUR PRO
Supported
Salesforce
Supported
Zendesk
Supported
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