Prodsight

Prodsight

Product Insight
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About

Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.

About

Survio is a modern survey software packed with powerful features that help you create beautiful surveys to get the most responses. | Modern design and professional looking surveys that work on all devices. | Join more than 2 million satisfied customers from 190 countries around the world. | 16 languages | 19 question types | 100 survey templates | GDPR compliant | 2048-bit SSL security

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Leaders and managers of support, success, product and CX

Audience

Survio helps you if you're a Marketer who wants to measure Customer satisfaction or making Market research, HR manager, Teacher, Student, etc. Survio helps you create surveys very quickly and easily.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Free Version Not Supported
Free Trial Supported

Pricing

$16.58/month/user
Choose Personal, Business or Elite plan. Save money with annual plan. Find out which one suits your needs the best.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Product Insight
Founded: 2017
United Kingdom
prodsight.com

Company Information

Survio
Founded: 2012
Czech Republic
www.survio.com/en/

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com

Categories

Categories

Customer Feedback Supported
Survey Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Feedback Features

Alerts / Notifications Not Supported
Behavior Analytics Not Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Not Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

Slack Supported
Stackreaction Supported
AskNicely Supported
Dropbox Not Supported
Formstack Supported
Freshdesk Supported
G2 Supported
Google Chrome Supported
Google Drive Not Supported
Jotform Supported
Microsoft OneDrive Not Supported
Retently Supported
SatisMeter Supported
SurveyMonkey Supported
Tripadvisor Supported
Typeform Supported
Wufoo Supported
Yelp Supported
Zendesk Supported

Integrations

Slack Supported
Stackreaction Supported
AskNicely Not Supported
Dropbox Supported
Formstack Not Supported
Freshdesk Not Supported
G2 Not Supported
Google Chrome Not Supported
Google Drive Supported
Jotform Not Supported
Microsoft OneDrive Supported
Retently Not Supported
SatisMeter Not Supported
SurveyMonkey Not Supported
Tripadvisor Not Supported
Typeform Not Supported
Wufoo Not Supported
Yelp Not Supported
Zendesk Not Supported
Claim Prodsight and update features and information
Claim Prodsight and update features and information
Claim Survio and update features and information
Claim Survio and update features and information