Prodoc AIProdoc.ai
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SurgyFrontdeskSurgy Innovation Labs
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Related Products
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About
Prodoc AI makes Patient engagement easier using AI. Our services include IVR call automation, whatsapp automation, Appointment booking for patients, personalized patient care follow up.
Prodoc AI is a cutting-edge platform designed to enhance patient engagement through AI-powered communication. It provides seamless interactions across various channels, including WhatsApp, voice agents, and intelligent chatbots, to support patients throughout their care journey. Prodoc AI helps healthcare providers streamline patient communication, automate appointment scheduling, and manage patient inquiries 24/7. With integration capabilities for EHRs and patient portals, Prodoc AI ensures efficient, personalized care and improves patient satisfaction by making interactions more accessible and convenient.
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About
SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Healthcare providers, hospitals, and clinics looking to enhance patient engagement, streamline communication, and improve overall patient satisfaction through AI-powered solutions
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Audience
Hospitals, doctors, and clinics.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
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Pricing
$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationProdoc.ai
Founded: 2022
India
prodoc.ai/
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Company InformationSurgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk
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Integrations
WhatsApp
Not Supported
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