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About

Turn complex company operating information and procedures into highly engaging visual maps with the help of ProcedureFlow, a cloud-based knowledge management software. With ProcedureFlow, 200-page company manuals can easily be transformed into an accessible, easy to use management tool. This helps cut down training and mentoring time and helping employees become experts faster.

About

Tervene supports organizations' daily operations control. Our connected worker platform empowers frontline teams and top management to reach operational excellence with stronger daily management, collaboration and problem-solving processes. Manufacturing and operation leaders such as Safran, Mars Wrigley, Lactalis, Siemens, Cascades and many SMBs digitized their management practices with our help: Gemba walks, daily checks, audits, inspections, operational meetings, digital procedures. Tools: - Knowledge Center (retain & share knowledge) ; - System Audit (conduct inspections) ; - Floor Toor/Gemba Walks (control operations) ; - Task Manager (get tasks done) ; - Meeting (run better meetings) ; - Improvement (manage improvement); - Dashboard (monitor management performance).

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Inbound call centers with 100-500 agents.

Audience

Tervene is ideal for manufacturing managers and directors with a quest for operational excellence.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ProcedureFlow
Founded: 2015
Canada
procedureflow.com

Company Information

Tervene
Founded: 2015
Canada
tervene.com

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Categories

Categories

CAPA Supported
Collaboration Supported
Connected Worker Supported
EHS Management Supported
Manufacturing Supported
Meeting Supported
Task Management Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Not Supported
Call Scripting Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Supported

CAPA Features

Audit Management Supported
CAPA Planning Not Supported
Change Management Not Supported
Complaint Management Not Supported
Incident Management Not Supported
Nonconformance Tracking Supported
Quality Control Supported
Risk Management Not Supported
Root Cause Analysis Supported
Training Management Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Not Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Not Supported

EHS Management Features

Audit Management Supported
Corrective / Preventive Actions Supported
Environmental Management Not Supported
Environmental Risk Assessment Not Supported
Forms Management Supported
Incident Management Supported
Industrial Safety Management Not Supported
Injury Reporting Not Supported
Inspection Management Supported
MSDS Not Supported
Occupational Health Management Not Supported
OSHA Recordkeeping Not Supported
Safety Risk Assessment Not Supported
Training Management Supported
Waste Management Not Supported

Manufacturing Features

Accounting Integration Not Supported
ERP Not Supported
Maintenance Management Supported
MES Not Supported
MRP Not Supported
Purchase Order Management Not Supported
Quality Management Supported
Quotes/Estimates Not Supported
Reporting/Analytics Supported
Safety Management Supported
Shipping Management Not Supported

Meeting Features

Action Item Tracking Supported
Agenda Management Supported
Attendee Management Supported
Board Meetings Supported
Committee Meetings Supported
Internal Meetings Supported
Invitation Management Supported
Legislative Meetings Not Supported
Materials Management Not Supported
Meeting Feedback Not Supported
Meeting Preparation Tools Supported
Meeting Room Booking Not Supported
Minutes Management Supported
Post-Meeting Tools Supported
Scheduling Supported
Travel Management Not Supported
Voting Management Not Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Not Supported
Gantt Charts Not Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Supported

Integrations

QEval Supported

Integrations

QEval Not Supported
Claim ProcedureFlow and update features and information
Claim ProcedureFlow and update features and information
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