Procedure Rock

Procedure Rock

Gerald Fanning Consulting
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About

ProcedureRock is a smart, cloud-based Operations and Procedures Management Software that systemizes your business operations. It makes it easy for you to document and manage your procedures, processes, manuals, guidelines and much much more. Launched in Apr 2013, ProcedureRock is a cloud-based online tool designed to help organizations and companies improve their policy and procedural management. Built by a strong team of smart engineers and lead by a group of experienced executives, we adopt your passion and diligence to provide you with this great tool that solves any of your problems present in procedural management. A secure, cloud-based platform to manage policies and procedures throughout the entire lifecycle. Save time and reduce paper costs by developing, reviewing, approving, distributing, and tracking employee acknowledgement with our user-friendly solution.

About

Turn complex company operating information and procedures into highly engaging visual maps with the help of ProcedureFlow, a cloud-based knowledge management software. With ProcedureFlow, 200-page company manuals can easily be transformed into an accessible, easy to use management tool. This helps cut down training and mentoring time and helping employees become experts faster.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

HR solution for companies in need of a solution to manage their procedures

Audience

Inbound call centers with 100-500 agents.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$59 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Gerald Fanning Consulting
Founded: 2012
Australia
procedurerock.com

Company Information

ProcedureFlow
Founded: 2015
Canada
procedureflow.com

Alternatives

Alternatives

Method Grid

Method Grid

Method Apps Limited
ScreenSteps

ScreenSteps

Blue Mango Learning Systems
AC Policy Manager

AC Policy Manager

CFM Partners

Categories

Categories

Human Resources Features

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Policy Management Features

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

QEval

Integrations

QEval
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