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About

Probook is an AI-driven dispatching platform designed to enhance technician performance, dispatcher efficiency, and customer service in the home services industry. By analyzing historical sales data, Probook ensures technicians are assigned to the most suitable calls, leading to increased sales and improved customer satisfaction. The platform offers two levels of automation, copilot, which provides real-time recommendations while keeping dispatchers informed, and autopilot, which fully reshuffles the dispatch board in real-time, allowing a single dispatcher to manage over 20 technicians. Probook's features include proactive late alerts, rescheduled recommendations, and a live updating revenue heatmap to track top-performing sales personnel. On average, users experience a 12% increase in sales, a 19% rise in flip rates, and the capacity to manage a 20:1 technician-to-dispatcher ratio.

About

Zip Solutions World Class Field Service Management Software is designed for plumbers, HVAC techs and electricians. We serve residential and commercial service professionals with 3 goals in mind: 1. Simplify Your Office 2. Delight Your Customers 3. Grow Your Business Our "Good, Better, Best" presentation features bring these goals into focus. Using Zip Solutions' price book tools, techs can build unique packages and options on every call. Service managers can even create pre-built packages for different jobs and customer types. When payment is received, Quickbooks integration puts all your finances in one place. Features include remote payment, service agreements, technician tracking, inventory management, dispatch boards, custom forms and more. Zip Solutions gives owners and managers more control of their business to reach that next level of success regardless of size. Sign up for a Demo to learn more about growing your profits and increasing your peace of mind today.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Home service companies looking for a solution to optimize their dispatch operations and boost sales

Audience

Plumbers, HVACR Service & Install and Electricians

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Call for Details - 636-222-2222
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Probook
Founded: 2022
United States
www.probook.ai/

Company Information

Zip Solutions
Founded: 2011
United States
www.zipsolutions.com

Alternatives

FieldEdge

FieldEdge

Xplor

Alternatives

FieldEdge

FieldEdge

Xplor

Categories

Home Services Supported
Service Dispatch Supported

Categories

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

NEXTAR Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Enterprise Not Supported
QuickBooks Online Not Supported
ServiceTitan Supported
WEBFLEET Not Supported

Integrations

NEXTAR Not Supported
QuickBooks Desktop Pro Supported
QuickBooks Enterprise Supported
QuickBooks Online Supported
ServiceTitan Not Supported
WEBFLEET Supported
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Claim Probook and update features and information
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Claim Zip Solutions and update features and information