Audience

Home service companies looking for a solution to optimize their dispatch operations and boost sales

About Probook

Probook is an AI-driven dispatching platform designed to enhance technician performance, dispatcher efficiency, and customer service in the home services industry. By analyzing historical sales data, Probook ensures technicians are assigned to the most suitable calls, leading to increased sales and improved customer satisfaction. The platform offers two levels of automation, copilot, which provides real-time recommendations while keeping dispatchers informed, and autopilot, which fully reshuffles the dispatch board in real-time, allowing a single dispatcher to manage over 20 technicians. Probook's features include proactive late alerts, rescheduled recommendations, and a live updating revenue heatmap to track top-performing sales personnel. On average, users experience a 12% increase in sales, a 19% rise in flip rates, and the capacity to manage a 20:1 technician-to-dispatcher ratio.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Probook
Founded: 2022
United States
www.probook.ai/

Videos and Screen Captures

Probook Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online

Probook Frequently Asked Questions

Q: What kinds of users and organization types does Probook work with?
Q: What languages does Probook support in their product?
Q: What other applications or services does Probook integrate with?
Q: What type of training does Probook provide?
Q: Does Probook offer a free trial?

Probook Product Features

Service Dispatch

Job Management
Mobile Access
Self Service Portal
Call Center Management
Technician Management
Service History Tracking
Inventory Control
Billing & Invoicing
Job Tracking
Routing
Customer Database
Scheduling
Contract Management
Work Order Management