SWORDAccess Business Communications
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Related Products
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About
ProTechCam is field service management software for contractors and service companies in HVAC, plumbing, electrical, roofing, landscaping, security, appliance repair, and related trades. Mobile apps let technicians follow dispatched routes, clock in and out, document jobs with GPS- and time-stamped photos and videos, dictate notes, record equipment details, and capture customer signatures. A web dashboard synchronizes field records with the office. Office Pro adds estimates, work orders, invoicing, customer messaging, Stripe card payments, payment tracking, and revenue reporting. Ask ProTech lets authorized users search work orders, equipment records, timecards, estimates, and invoices using typed or spoken questions.
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About
SWORD™ is a complete Customer Service and Job Shop management software application. The application is effective for Client Relationship Management (CRM) or Contact Management and includes contact and follow-up history logs. Plus SWORD™ has a robust capability for the creation of proposals, sales orders, services orders, estimates, contracts and invoices. Small business Manufacturing Resource Planning (MRP) system, which includes Job Costing for material and labor. Factory Equipment Maintenance Planning and Control Systems. Moreover, SWORD™ is a very powerful tool for tracking orders that need to be dispatched to internal or field service personnel. Available Configurations, standard Version for Windows XP, Vista, Windows 7, Remote Desktop to Microsoft Terminal Server. IP Client to IP Server for LAN & WAN configurations (requires Windows Server). SWORD includes solutions for several service business challenges.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Field service contractors, office staff, and technicians in HVAC, plumbing, electrical, roofing, landscaping, security and alarm, garage door, appliance repair, generator, pest control, cleaning, and related service trades
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Audience
Businesses seeking a customer service and job shop management solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$14/tech/month
Field Tech costs $14 per technician/month for 1–7 technicians, $11 per technician/month for 8–15, and $10 per technician/month for 16+. Office Pro costs $79/month and includes 2 office logins; additional office users are $19/month each. No seat minimum, no contract, and cancellation is allowed at any time. Plans include unlimited cloud storage, updates, and live office-to-field synchronization. A 14-day free trial is offered.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$295 one-time payment
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationProTechCam
Founded: 2026
United States
protechcam.com
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Company InformationAccess Business Communications
abci-software.com/software_applications/sword_service_management/field_service_software.htm
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
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Integrations
Stripe
Not Supported
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