ProOpti vs. Soft-ex Comparison


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Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website DriveStrike DriveStrike is easy to use, implement and manage. With DriveStrike you can execute secure remote wipe, remote lock, and remote locate commands on any platform. Integrated drive encryption support as well as mobile device management MDM for mobile platforms. 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About Enterprises can optimize their costs, usage and administrative processes, as well as ensure high-quality services, by using Pro as an in-house optimization solution. Pro offers individual enterprises control, awareness and a balance between their technology investments and business demands. Digitally documenting an enterprise’s utilization of IT services also lays the foundation for a smoother process at accounts payable, where costs are booked correctly the first time. Service providers can offer ProOpti’s solution as part of their software delivery to customers. Pro is instrumental for service providers wishing to support their customers in handling technology costs and usage as a centrally-purchased or managed solution, and it can function as a service provider’s own platform for transparent reporting and insights. Service integrators can also maximize their profits by using Pro to make sure that they don’t over-deliver on unused services.	About At Soft-ex, we assist Digital Service Providers (DSPs) to enhance customer experience and reduce billing and customer care costs with our B2B & B2C interactive billing communications solutions. For UC providers and their enterprise clients, we deliver innovative UC analytics solutions to optimize infrastructure, performance, and costs for collaboration. Our solutions deliver tangible results by consolidating and leveraging existing billing (CSG, Amdocs, Netcracker, etc.) and UC platforms (Microsoft Teams, Cisco HCS/WebexCalling, Zoom, Mitel, Avaya, etc.). As an approved technical partner with UC market leaders, we also bring differentiated value-add to SBC’s resellers in response to established demand from enterprise clients. Whether you are implementing new systems or replacing them, we seamlessly integrate with everything to deliver that all-important touchpoint of billing communication to your customers and collaboration analytics.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT Asset Management solution for IT teams and companies	Audience Digital service providers searching for a solution to leverage and consolidate data from BSS systems to generate personalized bills
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information ProOpti Founded: 1992 Sweden www.proopti.com/home.aspx	Company Information Soft-ex Founded: 1989 Ireland www.soft-ex.net/solution
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Categories IT Asset Management Supported Mobile Device Management (MDM) Supported Telecom Expense Management Supported Wireless Expense Management Supported	Categories Telecom Expense Management Supported
Telecom Expense Management Features Billing for Data Supported Billing for Voice Supported Call Monitoring Supported Chargeback Tracking Supported Contract Negotiation Supported Fixed Line Compatibility Supported Internal Cost Allocation Supported Mobile Line Compatibility Supported Usage Reporting Supported Show More Features IT Asset Management Features Asset Tracking Not Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Not Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Not Supported Maintenance Management Supported Procurement Management Supported Requisition Management Not Supported Supplier Management Supported Mobile Device Management (MDM) Features Automatic Device Recognition Not Supported Data Management Not Supported Deployment Management Not Supported Inventory Management Supported Maintenance Utilities Not Supported Procurement Management Supported Remote Update / Installation Not Supported Software Management Not Supported Synchronization Management Not Supported Wireless Network Support Not Supported Wireless Expense Management Features CRM Not Supported Custom Rate Plans Supported Discount Management Supported Metered Billing Supported Move / Add / Change Options Supported Procurement Management Supported Split Billing Supported Supports WiFi Hotspots Not Supported Usage Reporting Supported
Integrations Amdocs Customer Experience Suite Not Supported Avaya Cloud Office Not Supported Cisco CX Cloud Not Supported MiCloud Connect Not Supported Microsoft Teams Not Supported Netcracker Not Supported Zoom Not Supported	Integrations Amdocs Customer Experience Suite Supported Avaya Cloud Office Supported Cisco CX Cloud Supported MiCloud Connect Supported Microsoft Teams Supported Netcracker Supported Zoom Supported View All 8 Integrations
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