Audience

Digital service providers searching for a solution to leverage and consolidate data from BSS systems to generate personalized bills

About Soft-ex

At Soft-ex, we assist Digital Service Providers (DSPs) to enhance customer experience and reduce billing and customer care costs with our B2B & B2C interactive billing communications solutions. For UC providers and their enterprise clients, we deliver innovative UC analytics solutions to optimize infrastructure, performance, and costs for collaboration. Our solutions deliver tangible results by consolidating and leveraging existing billing (CSG, Amdocs, Netcracker, etc.) and UC platforms (Microsoft Teams, Cisco HCS/WebexCalling, Zoom, Mitel, Avaya, etc.). As an approved technical partner with UC market leaders, we also bring differentiated value-add to SBC’s resellers in response to established demand from enterprise clients. Whether you are implementing new systems or replacing them, we seamlessly integrate with everything to deliver that all-important touchpoint of billing communication to your customers and collaboration analytics.

Integrations

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Company Information

Soft-ex
Founded: 1989
Ireland
www.soft-ex.net/solution

Videos and Screen Captures

Soft-ex Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Soft-ex Frequently Asked Questions

Q: What kinds of users and organization types does Soft-ex work with?
Q: What languages does Soft-ex support in their product?
Q: What kind of support options does Soft-ex offer?
Q: What other applications or services does Soft-ex integrate with?
Q: What type of training does Soft-ex provide?

Soft-ex Product Features

Telecom Expense Management

Billing for Data
Contract Negotiation
Billing for Voice
Fixed Line Compatibility
Usage Reporting
Call Monitoring
Internal Cost Allocation
Chargeback Tracking
Mobile Line Compatibility