WidePointWidePoint Solutions
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Related Products
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About
At Soft-ex, we assist Digital Service Providers (DSPs) to enhance customer experience and reduce billing and customer care costs with our B2B & B2C interactive billing communications solutions. For UC providers and their enterprise clients, we deliver innovative UC analytics solutions to optimize infrastructure, performance, and costs for collaboration. Our solutions deliver tangible results by consolidating and leveraging existing billing (CSG, Amdocs, Netcracker, etc.) and UC platforms (Microsoft Teams, Cisco HCS/WebexCalling, Zoom, Mitel, Avaya, etc.). As an approved technical partner with UC market leaders, we also bring differentiated value-add to SBC’s resellers in response to established demand from enterprise clients. Whether you are implementing new systems or replacing them, we seamlessly integrate with everything to deliver that all-important touchpoint of billing communication to your customers and collaboration analytics.
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About
WidePoint Corporation (NYSE American, WYY) is an innovative technology Managed Solution Provider (MSP) dedicated to securing and protecting the mobile workforce and enterprise landscape. WidePoint is recognized for pioneering technology solutions that include Identity and Access Management (IAM), Mobility Managed Services (MMS), Telecom Management, Information Technology as a Service (ITaaS), Cloud Security, and Digital Billing & Analytics. Secure Identity & Access Management (IAM) Solutions that protect and secure your digital business. Secure MMS Solutions provides enhanced security and data protection, improving operational efficiency, and reducing costs. Interactive B2B & B2C billing solutions that enhance the customer experience, and reduce billing and customer costs. Analytic solutions to optimize infrastructure, performance, and costs. IT Authorities is a Managed Solution Provider (MSP), a Managed Security Service Provider (MSSP), etc.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Digital service providers searching for a solution to leverage and consolidate data from BSS systems to generate personalized bills
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Audience
Companies searching for a solution to manage and improve their mobile workforce
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationSoft-ex
Founded: 1989
Ireland
www.soft-ex.net/solution
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Company InformationWidePoint Solutions
Founded: 1999
United States
www.widepoint.com
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Categories |
Categories |
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Telecom Expense Management Features
Billing for Data
Supported
Billing for Voice
Supported
Call Monitoring
Not Supported
Chargeback Tracking
Supported
Contract Negotiation
Supported
Fixed Line Compatibility
Supported
Internal Cost Allocation
Supported
Mobile Line Compatibility
Supported
Usage Reporting
Supported
Wireless Expense Management Features
CRM
Not Supported
Custom Rate Plans
Not Supported
Discount Management
Not Supported
Metered Billing
Not Supported
Move / Add / Change Options
Supported
Procurement Management
Supported
Split Billing
Supported
Supports WiFi Hotspots
Not Supported
Usage Reporting
Supported
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Integrations
Amdocs Customer Experience Suite
Supported
Avaya Cloud Office
Supported
Cisco CX Cloud
Supported
MiCloud Connect
Supported
Microsoft Teams
Supported
Netcracker
Supported
ServiceNow
Not Supported
Zoom
Supported
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Integrations
Amdocs Customer Experience Suite
Not Supported
Avaya Cloud Office
Not Supported
Cisco CX Cloud
Not Supported
MiCloud Connect
Not Supported
Microsoft Teams
Not Supported
Netcracker
Not Supported
ServiceNow
Supported
Zoom
Not Supported
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