WidePoint

WidePoint

WidePoint Solutions
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About

At Soft-ex, we assist Digital Service Providers (DSPs) to enhance customer experience and reduce billing and customer care costs with our B2B & B2C interactive billing communications solutions. For UC providers and their enterprise clients, we deliver innovative UC analytics solutions to optimize infrastructure, performance, and costs for collaboration. Our solutions deliver tangible results by consolidating and leveraging existing billing (CSG, Amdocs, Netcracker, etc.) and UC platforms (Microsoft Teams, Cisco HCS/WebexCalling, Zoom, Mitel, Avaya, etc.). As an approved technical partner with UC market leaders, we also bring differentiated value-add to SBC’s resellers in response to established demand from enterprise clients. Whether you are implementing new systems or replacing them, we seamlessly integrate with everything to deliver that all-important touchpoint of billing communication to your customers and collaboration analytics.

About

WidePoint Corporation (NYSE American, WYY) is an innovative technology Managed Solution Provider (MSP) dedicated to securing and protecting the mobile workforce and enterprise landscape. WidePoint is recognized for pioneering technology solutions that include Identity and Access Management (IAM), Mobility Managed Services (MMS), Telecom Management, Information Technology as a Service (ITaaS), Cloud Security, and Digital Billing & Analytics. Secure Identity & Access Management (IAM) Solutions that protect and secure your digital business. Secure MMS Solutions provides enhanced security and data protection, improving operational efficiency, and reducing costs. Interactive B2B & B2C billing solutions that enhance the customer experience, and reduce billing and customer costs. Analytic solutions to optimize infrastructure, performance, and costs. IT Authorities is a Managed Solution Provider (MSP), a Managed Security Service Provider (MSSP), etc.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Digital service providers searching for a solution to leverage and consolidate data from BSS systems to generate personalized bills

Audience

Companies searching for a solution to manage and improve their mobile workforce

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Soft-ex
Founded: 1989
Ireland
www.soft-ex.net/solution

Company Information

WidePoint Solutions
Founded: 1999
United States
www.widepoint.com

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Categories

Categories

Telecom Expense Management Features

Billing for Data Supported
Billing for Voice Supported
Call Monitoring Not Supported
Chargeback Tracking Supported
Contract Negotiation Supported
Fixed Line Compatibility Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Supported
Usage Reporting Supported

Wireless Expense Management Features

CRM Not Supported
Custom Rate Plans Not Supported
Discount Management Not Supported
Metered Billing Not Supported
Move / Add / Change Options Supported
Procurement Management Supported
Split Billing Supported
Supports WiFi Hotspots Not Supported
Usage Reporting Supported

Integrations

Amdocs Customer Experience Suite Supported
Avaya Cloud Office Supported
Cisco CX Cloud Supported
MiCloud Connect Supported
Microsoft Teams Supported
Netcracker Supported
ServiceNow Not Supported
Zoom Supported

Integrations

Amdocs Customer Experience Suite Not Supported
Avaya Cloud Office Not Supported
Cisco CX Cloud Not Supported
MiCloud Connect Not Supported
Microsoft Teams Not Supported
Netcracker Not Supported
ServiceNow Supported
Zoom Not Supported
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