Simple Chat

Simple Chat

SA Inc.
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About

Take your eCommerce store sales to the next level. We are compatible with several marketplaces; click the button below to install our app on your Shopify store, step-by-step tutorial on how to add your design to the products and publish to your Shopify store! Put your art design on the product and make it looks good. a little tips that you can create your design by specific characteristics populations, you will get higher conversions, unless you are designing only for yourself (hey, that’s cool too!). You can publish your products to e-commerce platforms such as Shopify and Etsy, or just share the link to your audience for free, you can target your audience at every country, the world shipping is available. You don't need to pay for anything until you get the orders from your audience, once you get the orders from your customer, you just need to pay the items with purchase price, Printy6 will handle the rest.

About

Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved. Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context. Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

E-commerce teams searching for a print on demand and fulfillment services solution

Audience

Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • – Their User Interface is average and relatively simple when you are used to Print on Demand services.

Cons

  • – Fulfillment and shipping take far too long. – Artwork reproductions are inconsistent – Customer service is bad at communicating – They don't take responsibility for their mistakes

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Printy6
www.printy6.com

Company Information

SA Inc.
Founded: 2017
Canada
simple-chat.com

Alternatives

Alternatives

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Ticketline

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DodgePrint

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PushOwl

PushOwl

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ChatWILL

ChatWILL

CWILL
Egentify

Egentify

Egentify, Inc.

Categories

Print On Demand Supported

Categories

Help Desk Supported

Integrations

Shopify Supported
Amazon Supported
BigCommerce Supported
Etsy Supported
ShipHero Not Supported
Shopify Flow Not Supported
Slack Not Supported
WooCommerce Supported
YouTube Supported
eBay Supported

Integrations

Shopify Supported
Amazon Not Supported
BigCommerce Not Supported
Etsy Not Supported
ShipHero Supported
Shopify Flow Supported
Slack Supported
WooCommerce Not Supported
YouTube Not Supported
eBay Not Supported
Claim Printy6 and update features and information
Claim Printy6 and update features and information
Claim Simple Chat and update features and information
Claim Simple Chat and update features and information