PrediCX

PrediCX

Warwick Analytics
Seebo

Seebo

Seebo Interactive
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About

Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.

About

Seebo enables process manufacturers to predict and prevent unexpected process inefficiencies that continually damage production yield and quality. The company’s solutions empower production teams to discover their most painful losses and when they will happen next. Seebo solutions serve manufacturers across industries – including Nestle, Procter & Gamble, Hovis, Super Bock, Allnex, and many more. Production teams use the Seebo digital twin on a daily basis to turn actionable and accurate predictive insights into timely action that drives continuous improvement in throughput and quality. Proprietary Artificial Intelligence technology pioneered by Seebo, is designed to prevent quality and yield losses. Artificial intelligence your manufacturing teams can use. Know when to act to prevent inefficiencies. Seebo's proprietary AI technology provides unique benefits to manufacturers.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Contact and call centers requiring a business telephony application to improve their services

Audience

Industrial manufacturers and companies in the agriculture, healthcare, life sciences, travel, hospitality, retail, and consumer goods industries

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$495 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Warwick Analytics
Founded: 2011
United Kingdom
www.warwickanalytics.com

Company Information

Seebo Interactive
Founded: 2012
United States
seebo.com

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Categories

Machine Learning Supported
Text Mining Supported

Categories

AI Manufacturing Supported
Digital Twin Supported
Industrial IoT Supported
IoT Supported
Machine Learning Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Supported
Model Training Not Supported
Natural Language Processing (NLP) Not Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Not Supported
Templates Supported
Visualization Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Not Supported
Sentiment Analysis Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Not Supported
Graphical Data Presentation Not Supported
Language Detection Not Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Not Supported
Tagging Supported
Taxonomy Classification Not Supported
Text Analysis Supported
Topic Clustering Supported

Predictive Analytics Features

AI / Machine Learning Not Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Not Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Supported
Modeling & Simulation Not Supported
Sentiment Analysis Not Supported

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Not Supported
For Healthcare Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

IoT Features

Application Development Supported
Big Data Analytics Not Supported
Configuration Management Not Supported
Connectivity Management Not Supported
Data Collection Not Supported
Data Management Not Supported
Device Management Not Supported
Performance Management Not Supported
Prototyping Supported
Visualization Supported

Preventive Maintenance Features

Condition Monitoring Not Supported
Inspection Management Supported
Maintenance Scheduling Not Supported
Mobile Access Not Supported
Predictive Maintenance Supported
Purchasing Not Supported
Reminders Not Supported
To-Do List Not Supported
Vendor Management Not Supported
Work Order Management Not Supported

Integrations

Freshdesk Supported
SAP Business One Supported
SAP Store Supported
Salesforce Supported
Zendesk Supported

Integrations

Freshdesk Not Supported
SAP Business One Not Supported
SAP Store Not Supported
Salesforce Not Supported
Zendesk Not Supported
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