PortaDialerPortaOne
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XCALLYXenialab
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Related Products
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About
PortaDialer is a white-label WebRTC softphone solution designed for VoIP providers, cloud PBX operators, and communication service providers. It enables operators to deploy fully branded cross-platform clients across iOS, Android, and web browsers (Web App) without the development overhead of building standalone applications from scratch.
The software integrates with any standard, external SIP-based infrastructure and functions independently of other PortaOne products. Key capabilities across both mobile apps and the web version include HD voice and video calling, in-app messaging, group chats, SMS, native voicemail access, call transfers (attended and blind), call pull, and presence status.
PortaDialer provides service providers with a unified mobile and web interface. Authentication options include OTP, passwords, and auto-login links.
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About
XCALLY is a simple, scalable and fast to deploy Omnichannel Contact center software.
In addition to Omnichannel modules, it provides lots of tools fundamental for your call center activities:
- IVR designer, Predictive Dialer, Scripting tool, Dashboards, Realtime panels and Analytics for administrator and supervisors;
- WebRTC, Windows softphone and Omnichannel unified web GUI for agents.
XCALLY is integrated via API with several external products, providers and technologies, like CRM, ticketing systems, AI tools, bots, TTS, ASR, social media and messaging apps.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
VoIP service providers, cloud PBX operators, regional CSPs and ITSPs, SIP trunking providers, and call-center service providers
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Audience
XCALLY is the complete solution for Omnichannel call centers and contact centers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$890
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPortaOne
Canada
www.portaone.com
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Company InformationXenialab
Founded: 2007
Italy
www.xcally.com
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Categories |
Categories |
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Auto Dialer Features
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business Phone Systems Features
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR Features
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
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Integrations
Amazon Lex
Chatdesk
Dialogflow
Facebook
Freshdesk
Freshsales
Microsoft Dynamics 365
Microsoft Teams
Plivo
Salesforce
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Integrations
Amazon Lex
Chatdesk
Dialogflow
Facebook
Freshdesk
Freshsales
Microsoft Dynamics 365
Microsoft Teams
Plivo
Salesforce
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