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About

Pool Service Software (PSS) is an all-in-one pool business management app that helps pool service companies streamline and modernize operations by combining routing, job management, quoting, invoicing, payments, and service tracking in a single platform. It provides route optimization so businesses can save time, miles, and fuel while handling estimated work hours and GPS-assisted schedules, and lets users track quotes and jobs with simple drag-and-drop scheduling as well as add photos and details to service records. It includes invoicing features tailored for the pool industry, such as web invoices, online payments, AutoPay, bulk actions, and job-linked photo invoices, and integrates with QuickBooks Online and Stripe for billing sync and secure payment processing. PSS also brings visit cost tracking and customizable checklists (including readings, dosages, and tasks), equipment management with photos and warranty tracking, and a built-in LSI water balance calculator.

About

PoolCRM is a pool service CRM built by a former pool company owner. Route software like Skimmer and Pool Brain runs the day. PoolCRM handles the customer side: getting the lead, closing the quote, and keeping the account. Features: - Missed call text back in 10 seconds from the company's own number - Quote follow-up automation on day 1, 3, 7, and 14 until the customer replies - Google review requests after every completed job, with a feedback gate - Two-way texting, website chat, and Google Business Profile messages in one inbox - Lead pipeline: New, Contacted, Quoted, Won, Lost - Seasonal campaigns for openings, closings, and filter cleans - 60-day win-back messages for cancelled accounts - Reporting on missed calls, quotes, and reviews - Zapier and webhooks to Skimmer, Pool Brain, Jobber, and QuickBooks Built for one to ten truck pool service companies. Works alongside existing route software. Setup done by the vendor in three business days.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Pool service business owners and technicians requiring a tool to manage scheduling, routing, quoting, invoicing, water chemistry tracking, and customer communication for cleaner, more efficient field operations

Audience

Pool service and pool cleaning companies with one to ten trucks, plus home service businesses such as lawn care, pest control, HVAC, plumbing, and window cleaning that run recurring routes or quote jobs by phone

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$49.99 per month
Free Version Supported
Free Trial Not Supported

Pricing

$297 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.4 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • This platform has absolutely no glitches, the ease of invoicing in the same software at no extra cost saves you time and money.
  • Easy to use, very reasonably priced, great IT support, plenty of options for all services and great overall product, HIGHLY recommend!!!
  • How simple it is to use and how many functions the app has. On top of some of the best customer service I’ve experienced.
  • Simple, customizable, and affordable. Great for tracking chemicals and managing routes. PSS has been phenomenal.
  • It has been great having software that keeps everything in one place. Being able to manage our visit reports and billing from a single platform has made our workflow much more efficient and organized.

Cons

  • I would like to be able to mark my tasks for the week on each pool but if I do it’s not marked when I get to that day. I have to start from scratch.
  • NONE! I don’t have any complaints or cons to mention.
  • Can’t think of any cons. Having used the top competitors in the past I feel the need to mention that.
  • Reporting features could be better. The reporting needs a massive haul, and some others need some tweaks.
  • One improvement that would be very helpful is having more detailed reporting options. It would also be beneficial to extend the available date range for reports to up to one year, as this would make billing reviews, audits, and year-end reconciliations much more efficient.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Pool Service Software (PSS)
United States
poolservice.software/

Company Information

PoolCRM
Founded: 2024
United States
thepoolcrm.com

Alternatives

Alternatives

PoolCarePRO

PoolCarePRO

ArrowStorm

Categories

Pool Service Supported

Categories

Pool Service Supported

Pool Service Features

Billing & Invoicing Supported
Chemical Readings Supported
Customer Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
Stripe Supported

Integrations

QuickBooks Online Not Supported
Stripe Not Supported
Claim Pool Service Software (PSS) and update features and information
Claim Pool Service Software (PSS) and update features and information
Claim PoolCRM and update features and information
Claim PoolCRM and update features and information