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About

PinMeTo helps leading brands win where discovery happens today: across Search, Maps, Social, and AI Overviews. We combine an intelligent platform with Agentic AI to manage listings, reviews, and social conversations across 100+ networks, turning location data into visibility and trust. As search evolves from bars to AI assistants, our PLACES AI connects your locations into one unified system, guiding your team toward the next winning action. Trusted by 900+ enterprise brands in 130+ countries - including H&M and Starbucks - we ensure every location is found, chosen, and trusted. Founded in Malmö, Sweden, we pair powerful technology with human expertise to help you grow, no matter how the world searches next.

About

SalesCaptain is an AI-powered customer experience management (CXM) platform designed to help local businesses attract, engage, and elevate customers through one unified communication and marketing hub. It centralizes messaging from texts, calls, social media, web chat, and payments into a single dashboard, backed with AI-generated communications and follow-up workflows. Features include automated review collection, intelligently filtering and posting positive feedback, plus business listing optimization, smart campaigns for personalized text and email, multi-channel web chat powered by Buk AI, and built-in phone solutions with AI call reception, whisper coaching, transcription, and call tracking. It also offers a customer manager to consolidate customer data and interactions, referral and feedback tools, competition insights, and SmartPages for SEO visibility.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Multi-location brands

Audience

Local service and retail businesses seeking an AI-driven “all-in-one” CXM solution to automate communications, boost online presence, manage reviews and leads, and streamline payments.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$300 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.6 / 5
features 4.7 / 5
design 4.7 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • I like having customer conversations organized in one place instead of jumping between different messaging channels. The conversation history helps our team understand the context before replying, especially when a customer reconnects after a few days. It makes collaboration easier and helps us maintain continuity throughout the customer journey.
  • SalesCaptain helps organize customer interactions and manage prospect communication more effectively. It supports a structured approach to follow-ups and helps sales teams focus on building customer relationships. With relevant messaging and better conversation management, it can make outreach more purposeful and professional rather than relying on generic communication.
  • SalesCaptain brings customer communication and automation together in one platform. I particularly like the flexibility to customize workflows for different customer needs, whether it's handling incoming calls, answering service questions, or capturing details for follow-up. The AI receptionist can be tailored to specific business processes, which makes it more useful than a basic automated phone system.
  • The unified inbox makes it easier to review customer history and hand conversations between team members without losing context. Custom workflows and integrations are useful for adapting the platform to our existing processes.
  • What I like most is having our customer conversations in one unified inbox. Webchat inquiries are easy to track, and our team can see the conversation history before responding. It saves us from switching between multiple tools and makes follow-ups much more organized. The AI also helps handle initial inquiries and collect information before a team member takes over.

Cons

  • The inbox could offer more advanced filtering and customization options. Finding specific conversations among a high volume of messages can take extra effort, and more detailed engagement analytics would help us understand which interactions lead to conversions.
  • Personalization and context-aware follow-ups could be improved further. Better controls to prevent repetitive messages, avoid unnecessary outreach, and ensure communication is relevant to each customer's needs would help create a more natural and less automated experience.
  • The initial learning curve can be a little steep when setting up more advanced workflows. Configuring the AI agent to handle different scenarios correctly takes some testing and fine-tuning. More guided onboarding and ready-made templates for common business use cases would make it easier for new users to get started.
  • Advanced workflows and integrations can take some trial and error to configure. More intuitive settings and clearer setup documentation would make the experience smoother.
  • Some of the more advanced features can take time to understand and configure, especially when setting up customized workflows. A simpler onboarding experience would make it easier for new users to get started.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

PinMeTo
Founded: 2013
Sweden
pinmeto.com

Company Information

SalesCaptain
Founded: 2020
United States
salescaptain.com

Alternatives

BrandWizard

BrandWizard

BrandWizard.io

Alternatives

ReviewPro

ReviewPro

Review Rank

Categories

Categories

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Local Marketing Features

Advertising Management Not Supported
CRM Not Supported
Email Marketing Not Supported
Feedback Management Not Supported
Live Chat Supported
NAP Management (Name/Address/Phone) Supported
Online Listings Management Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Not Supported
Social Media Management Supported
Store Locator Supported
Website Management Not Supported

Location Intelligence Features

Behavioral Analytics Supported
Data Visualization Supported
Demographic Data Not Supported
Geocoding Not Supported
Geofencing Not Supported
Location Tracking Supported
Predictive Analytics Not Supported
Trade Area Analysis Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Store Locator Features

Analytics Supported
Automatic Location Detection Supported
Directions Supported
Distance Calculation Not Supported
Event Promotions Not Supported
Mapping Supported
Product Search Filtering Not Supported
Promotions / Coupons Supported
Search Supported
White Label Not Supported

Integrations

Apple Business Chat Supported
Apple Maps Supported
Bing Supported
Facebook Supported
Google Supported
Google Business Messages Supported
Google Business Profile Supported
HERE Supported
Instagram Supported
Trustpilot Supported
Waze Supported
Yandex Supported

Integrations

Apple Business Chat Not Supported
Apple Maps Not Supported
Bing Not Supported
Facebook Not Supported
Google Not Supported
Google Business Messages Not Supported
Google Business Profile Not Supported
HERE Not Supported
Instagram Not Supported
Trustpilot Not Supported
Waze Not Supported
Yandex Not Supported
Claim PinMeTo and update features and information
Claim PinMeTo and update features and information
Claim SalesCaptain and update features and information
Claim SalesCaptain and update features and information