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About

PilotPM is an AI-native customer operations platform that unifies support, customer success, product feedback, retention, and engagement in one place. Instead of a stack of point tools, teams run their whole customer lifecycle on one customer brain: AI agents draft replies, triage and route conversations, escalate to a human when needed, summarize threads, and surface health, churn-risk and expansion signals — all grounded in real customer context. It connects to the tools teams already use: Slack, HubSpot, Jira, Linear, GitHub, Stripe, Shopify, Snowflake, Google Workspace, WhatsApp, Instagram, the App Store and Google Play, plus a custom API. Pricing is flat and predictable — five tiers from a free plan up to enterprise, with AI inference included and one credit pool across every action, no per-resolution charges. Best for SMB and mid-market SaaS and technology teams.

About

atEaseAI is an AI-powered post-sales operating system for Customer Success, Account Management, and Post-sales leaders at B2B SaaS companies. It brings customer context from CRM, support, email, meetings, and product usage into one workspace. Teams can understand account health, adoption, engagement, churn risk, and growth opportunities, then coordinate work across onboarding, retention, renewals, and expansion. Agent Caleb, its conversational AI agent, helps analyse accounts and portfolios, prepare meeting briefs and QBRs, and develop personalised recommendations and action plans. Teams review proposed work and approve consequential actions before execution through supported capabilities. Business Profile gives Agent Caleb context about each company’s goals, success criteria, customer journey, and playbooks. Automation & Workflows support consistent follow-through, while analytics provide reporting and team visibility.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product, support, and customer success teams at SMB and mid-market SaaS and technology companies handling high volumes of customer conversations.

Audience

Customer Success Managers, Account Managers, Customer Success Leaders, Revenue Operations teams, and B2B SaaS companies.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Free
Free plan; paid from $149/month
Free Version Supported
Free Trial Supported

Pricing

Free Trial
Manage up to 50 accounts for 30 days free.
No credit card required.
Full access to all core features.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

PilotPM
Founded: 2026
United States
pilotpm.ai

Company Information

atEaseAI
Founded: 2025
India
www.ateaseai.com

Alternatives

Alternatives

Categories

Categories

Customer Success Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Integrations

HubSpot CRM Supported
App Store Supported
Freshdesk Not Supported
GitHub Supported
Google Analytics Not Supported
Google Play Supported
Google Workspace Supported
Instagram Supported
Jira Supported
Linear Supported
Microsoft Outlook Not Supported
PostHog Not Supported
Salesforce Not Supported
Shopify Supported
Slack Supported
Snowflake Supported
Stripe Supported
WhatsApp Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

HubSpot CRM Supported
App Store Not Supported
Freshdesk Supported
GitHub Not Supported
Google Analytics Supported
Google Play Not Supported
Google Workspace Not Supported
Instagram Not Supported
Jira Not Supported
Linear Not Supported
Microsoft Outlook Supported
PostHog Supported
Salesforce Supported
Shopify Not Supported
Slack Not Supported
Snowflake Not Supported
Stripe Not Supported
WhatsApp Not Supported
Zendesk Supported
Zoho CRM Supported
Claim PilotPM and update features and information
Claim PilotPM and update features and information
Claim atEaseAI and update features and information
Claim atEaseAI and update features and information