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About

PhoneIQ is built from the ground up for companies on Salesforce, delivering the best telephony integration for Salesforce Lightning. A truly unified communications solution that blends HD voice, video and messaging. The only Salesforce CTI that delivers fully integrated voice, SMS, video and messaging across desktop and mobile. Leverage automatic call logging, disposition codes, tags, click to dial, screen pop, auto-dialing, and much more! Dramatically increase agent productivity by creating custom PhoneIQ workflows that streamline Sales and Service processes within Salesforce, like call logging, case & task creation and more. Manage your entire phone system and contact center platform from within Salesforce. With PhoneIQ, everything from system management to call handling and advanced analytics can be instantly accessed through your CRM.

About

WaveStreet’s Hosted PBX System is a cloud-native telephony platform that delivers a full-featured business phone system over the internet, accessible and configurable through a web-based portal with no on-premises hardware required. You simply keep your existing numbers while gaining advanced call management features such as auto-attendant, call queuing, voicemail (with optional voicemail-to-email), enhanced caller ID, and detailed usage analytics. Native SIP Trunking services reduce call costs for VoIP-enabled sites, and Analog/PRI integration preserves compatibility with legacy PBX installations. Real-time provisioning tools let administrators add or remove extensions, adjust call routing, and monitor performance instantly, and built-in CRM connectors, preconfigured for platforms like Salesforce and Zendesk, ensure seamless workflow integration.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that use Salesforce looking for an all-in-one communications solution

Audience

Businesses seeking a solution that unifies modern VoIP and traditional PBX capabilities while delivering cost savings and CRM integration

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$14.99 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

PhoneIQ
Founded: 2018
United States
www.phoneiq.co

Company Information

WaveStreet
Founded: 2000
United States
wavestreet.com

Alternatives

Alternatives

Frontier SmartVoice

Frontier SmartVoice

Frontier Communications
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
Gphone

Gphone

GlobalPhone
TeleCMI

TeleCMI

TeleCMI Technologies

Categories

Auto Dialer Supported
Call Center Supported
Cloud PBX Supported
Sales Dialers Supported

Categories

Business VoIP Supported
Cloud PBX Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Not Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Integrations

Salesforce Supported
Salesforce Agentforce Health Supported
Salesforce Agentforce Service Supported
Zendesk Not Supported

Integrations

Salesforce Supported
Salesforce Agentforce Health Not Supported
Salesforce Agentforce Service Not Supported
Zendesk Supported
Claim PhoneIQ and update features and information
Claim PhoneIQ and update features and information
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Claim WaveStreet and update features and information