Related Products
|
||||||
About
PhoneIQ is built from the ground up for companies on Salesforce, delivering the best telephony integration for Salesforce Lightning. A truly unified communications solution that blends HD voice, video and messaging. The only Salesforce CTI that delivers fully integrated voice, SMS, video and messaging across desktop and mobile. Leverage automatic call logging, disposition codes, tags, click to dial, screen pop, auto-dialing, and much more! Dramatically increase agent productivity by creating custom PhoneIQ workflows that streamline Sales and Service processes within Salesforce, like call logging, case & task creation and more. Manage your entire phone system and contact center platform from within Salesforce. With PhoneIQ, everything from system management to call handling and advanced analytics can be instantly accessed through your CRM.
|
About
WaveStreet’s Hosted PBX System is a cloud-native telephony platform that delivers a full-featured business phone system over the internet, accessible and configurable through a web-based portal with no on-premises hardware required. You simply keep your existing numbers while gaining advanced call management features such as auto-attendant, call queuing, voicemail (with optional voicemail-to-email), enhanced caller ID, and detailed usage analytics. Native SIP Trunking services reduce call costs for VoIP-enabled sites, and Analog/PRI integration preserves compatibility with legacy PBX installations. Real-time provisioning tools let administrators add or remove extensions, adjust call routing, and monitor performance instantly, and built-in CRM connectors, preconfigured for platforms like Salesforce and Zendesk, ensure seamless workflow integration.
|
|||||
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Companies that use Salesforce looking for an all-in-one communications solution
|
Audience
Businesses seeking a solution that unifies modern VoIP and traditional PBX capabilities while delivering cost savings and CRM integration
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$25 per user per month
Free Version
Not Supported
Free Trial
Supported
|
Pricing
$14.99 per month
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
|
|||||
Company InformationPhoneIQ
Founded: 2018
United States
www.phoneiq.co
|
Company InformationWaveStreet
Founded: 2000
United States
wavestreet.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Supported
Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Not Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Not Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
|
||||||
Integrations
Salesforce
Supported
Salesforce Agentforce Health
Supported
Salesforce Agentforce Service
Supported
Zendesk
Not Supported
|
Integrations
Salesforce
Supported
Salesforce Agentforce Health
Not Supported
Salesforce Agentforce Service
Not Supported
Zendesk
Supported
|
|||||
|
|
|