Phone.com vs. magicJack Comparison


Phone.com 5.0 out of 5 stars	magicJack magicJack Vocaltec 1.0 out of 5 stars
Learn More about Phone.com Update Features for Phone.com	Learn More about magicJack Update Features for magicJack	Add To Compare	Add To Compare

Phone.com	magicJack
		Related Products 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 4.5 out of 5 stars 2,435 Ratings Visit Website for 800.com 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 4.4 out of 5 stars 1,237 Ratings Visit Website for 3CX TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 4.2 out of 5 stars 3,266 Ratings Visit Website for TollFreeForwarding ULTATEL Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 4.7 out of 5 stars 115 Ratings Visit Website for ULTATEL Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 4.8 out of 5 stars 116 Ratings Visit Website for Yeastar P-Series PBX System Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 4.2 out of 5 stars 1,646 Ratings Visit Website for Intermedia Unite iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations. 4.5 out of 5 stars 9,148 Ratings Visit Website for iPlum net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 4.4 out of 5 stars 197 Ratings Visit Website for net2phone PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 4.6 out of 5 stars 39 Ratings Visit Website for PBXware Zoom Phone Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics. 4.6 out of 5 stars 2,944 Ratings Visit Website for Zoom Phone
Phone.com: About Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.	magicJack: About Stay Connected to Your Business. Get a robust, ready-to-use business VoIP phone system with the essential features that will help you focus on your customers no matter where you are. Each line includes: - Unlimited U.S and Canada calling - Music On Hold - Caller ID - Enhanced Call Forwarding - Free Mobile App (Android & iOS) - Voicemail - Conference Bridge Get crystal voice quality using magicJack's VoIP technology and 99.99% uptime guarantee. Big business benefits without the high costs. Lines start as low as $15.99/mo/line. Get 24-hour access to your account online, pay your bill, make account updates and more. We’ve made it easy to get you started. Our VoIP phone systems are ready to use straight out of the box. Simply plug in the phone and you’ll be up and running in minutes.
Phone.com: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	magicJack: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Phone.com: Audience Small businesses	magicJack: Audience Individuals or business interested in low-cost but reliable phone service
Phone.com: Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	magicJack: Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
Phone.com: API Offers API Supported	magicJack: API Offers API Not Supported
Phone.com: Screenshots and Videos View more images or videos	magicJack: Screenshots and Videos View more images or videos
Phone.com: Pricing $12.74/month Free Version Not Supported Free Trial Not Supported	magicJack: Pricing $15.99 per line per month $15.99 per line per month for magicJack for Business $39.99 per year for residential Long Distance Rates: Mexico From 4¢/min. India From 5.3¢/min. Dominican R. From 7.1¢/min. UK From 2¢/min. And much more. Free Version Not Supported Free Trial Not Supported
Phone.com: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	magicJack: Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
Phone.com: Pros & Cons from Real Users Pros Phone.com services have little to no downtime. Very easy to use and set up, with excellent client care. Very easy customization and configuration. Good connection and stable network. Helps to grow my business and connect to other companies. Conferencing, calling and video calling makes it easy to advance my business. Cons Provisioning new phone tends to be a little complicated; there is no self-help portion to adding new (physical) phones. No cons, it had helped me to grow my business and connect to other companies and customers.	magicJack: Pros & Cons from Real Users Pros Does not work. The poor service is not compromised. The same all the time. Cons Does not work.
Phone.com: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	magicJack: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Phone.com: Company Information Phone.com Founded: 2007 United States www.phone.com/small-business-phone-service/	magicJack: Company Information magicJack Vocaltec Founded: 2007 www.magicjackforbusiness.com
Phone.com: Alternatives Zoom Phone Zoom Communications 4.6 out of 5 stars	magicJack: Alternatives RingCentral RingEX RingCentral 4.7 out of 5 stars
Phone.com: iPlum 4.5 out of 5 stars	magicJack: Ooma Office Ooma 4.8 out of 5 stars
Phone.com: 800.com 4.5 out of 5 stars	magicJack: Phone.com 5.0 out of 5 stars
Phone.com: MightyCall 4.8 out of 5 stars	magicJack: 800.com 4.5 out of 5 stars
Phone.com: Ooma Office Ooma 4.8 out of 5 stars View All	magicJack: Talkroute 4.7 out of 5 stars View All
Phone.com: Categories Business Phone Systems Supported Business VoIP Supported Call Forwarding Supported Cloud Communication Platform Supported Cloud PBX Supported International Calling Supported IVR Supported Second Phone Number Supported Softphone Supported Telephony Supported Toll Free 800 Number Supported UCaaS Supported Unified Communications Supported Vanity Phone Number Supported Video Conferencing Supported Virtual Phone Number Supported Web Conferencing Supported	magicJack: Categories Business Phone Systems Supported Business VoIP Supported Call Forwarding Supported Online Fax Supported Second Phone Number Supported Softphone Supported Telephony Supported
Phone.com: Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Not Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Not Supported IVR / Voice Recognition Not Supported Ring Groups Supported SIP Trunking Not Supported Unified Communications Supported Voice Quality Enhancement Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Supported Fax Management Supported Telephony Features Auto-Dialer Not Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported Show More Features Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported IVR / Voice Recognition Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Not Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported Video Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Web Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported
Phone.com: Integrations ActiveLens Supported AllProWebTools Supported Axis LMS Supported Chrometa Supported Comm100 Supported HostBill Supported Lariat Collections Platform Supported Stackreaction Supported Zapier Supported Zoho CRM Supported magicApp Not Supported Show More Integrations View All 10 Integrations	magicJack: Integrations ActiveLens Not Supported AllProWebTools Not Supported Axis LMS Not Supported Chrometa Not Supported Comm100 Not Supported HostBill Not Supported Lariat Collections Platform Not Supported Stackreaction Not Supported Zapier Not Supported Zoho CRM Not Supported magicApp Supported Show More Integrations View All 1 Integration
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