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About

Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.

About

We automatically find the best phone line to connect your call through. We consistently analyze traffic to give you the lowest price possible. With the ingenious Red Box, we give you a unique experience based on your needs and calling behavior. We make international calling simple, reliable, and cheap based on your unique calling behavior. Get started with Rebtel and make cheap international calls with our app. It’s quick and super easy. With Rebtel, you can use any kind of phone to call any kind of phone, anywhere in the world. That’s because we have optimized your international calling by connecting them through local phone lines saving you money and ensuring great calling quality. Because we connect your call through local phone lines, you don’t have to rely on an internet connection or worry about your call dropping. Instead, you’re avoiding crazy international rates while getting the quality of a local call.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small businesses

Audience

Individuals seeking a solution to automatically find the best phone line to connect their call through

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$12.74/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$1 per 30 minutes
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 2.2 / 5
ease 2.2 / 5
features 2.6 / 5
design 2.4 / 5
support 1.4 / 5

Pros & Cons from Real Users

Pros

  • Phone.com services have little to no downtime. Very easy to use and set up, with excellent client care. Very easy customization and configuration.
  • Good connection and stable network. Helps to grow my business and connect to other companies. Conferencing, calling and video calling makes it easy to advance my business.

Cons

  • Provisioning new phone tends to be a little complicated; there is no self-help portion to adding new (physical) phones.
  • No cons, it had helped me to grow my business and connect to other companies and customers.

Pros & Cons from Real Users

Pros

  • I discovered Rebtel through the calling service but have since started using it for mobile recharges to my home country, and sending money too. I think pricing is fair, and it helps that they don't charge fees for mobile recharges.
  • We've been using Rebtel since 2009 and have always been reasonably satisfied. Today though I can't access it-hopeless!
  • Worst app, please if you read this, do not use this app, when I used it, they charged me and my own phone provider charged me for long distance call so Rebtel charged me $10 2x in a row and I have Rogers in Canada they also charged me $40 for the long distance call, and that is ridiculous for about 2 minutes and the call quantity was 0 i couldn’t understand anything, I was trying to call my Grandmother in Hungary, so I repeat please do not use this app, it is a scam!!
  • This is the worst international calling app ever. Not one phone call got connected, except one to a toll free number. Nobody cares. The issues i had since the beginning. Wanted to give them another chance, but nothing changed. I wasted money and time. It's charging even no call is connected. Somebody has to close this business down.
  • When I am able to call, the clarity is not bad, it seems that you are safe in terms of fraudulence. Interfere with my local calls when I try to call Canada.

Cons

  • The design is quite dated tbh. The app is a bit confusing, but once you get the hang of it, it's super easy. I also didn't like that if you're abroad, you can only use wifi calling and I learnt the hard way when I made a call using phone lines and got a roaming bill from my telco at the end of the month. While Rebtel does explain it, it's not very clear
  • Today their system won't allow me to add money to renew! Tried various credit cards, several attempts but all fail. They don't have a tel number for Help so I've been in the chat queue for over an hour now. Tried sending an email too but they just keep bouncing it back after adding my last comment each time! What's the point of that!?! I'll look now for an alternative as this is ridiculous and I have an urgent call to make! Now their chat just dropped after 60 mins as their English help service has shut!
  • Wasted my time and money, Rebtel charged me 2x in a row during a free trial time and my own provider charged me long distance charges!!
  • This is the worst international calling app ever. Not one phone call got connected, except one to a toll free number. Nobody cares. The issues i had since the beginning. Wanted to give them another chance, but nothing changed. I wasted money and time. It's charging even no call is connected. Somebody has to close this business down.
  • It is weird when you try to top off your account, it is hit or miss. Really annoying when they keep asking pin every time you try to call a different number. You can't call support because they don't have a number to call. It is super annoying, there are issues most of the time you try to call. I am going to look for other international call services.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Phone.com
Founded: 2007
United States
www.phone.com/small-business-phone-service/

Company Information

Rebtel
Founded: 2007
Sweden
www.rebtel.com/en/

Alternatives

Alternatives

Categories

Business VoIP Supported
Call Forwarding Supported
Cloud PBX Supported
IVR Supported
Softphone Supported
Telephony Supported
UCaaS Supported
Video Conferencing Supported
Web Conferencing Supported

Categories

Softphone Supported
Telephony Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
IVR / Voice Recognition Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Web Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Integrations

AllProWebTools Supported
Axis LMS Supported
Chrometa Supported
Comm100 Supported
HostBill Supported
Lariat Collections Platform Supported
Stackreaction Supported
Zapier Supported
Zoho CRM Supported

Integrations

AllProWebTools Not Supported
Axis LMS Not Supported
Chrometa Not Supported
Comm100 Not Supported
HostBill Not Supported
Lariat Collections Platform Not Supported
Stackreaction Not Supported
Zapier Not Supported
Zoho CRM Not Supported
Claim Phone.com and update features and information
Claim Phone.com and update features and information
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Claim Rebtel and update features and information