Phone EVEVoiceCTI Communications
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SmartSIPIntraNext Systems
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Related Products
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About
Single line auto dialer telephony software for auto dialing, voice mail recording, caller id detection, contact management and call log management. VoiceCTI Communications Inc. began developing computer telephony integration (CTI) applications, and products more than two decades ago. The company's developers have the knowledge and the experience to offer simple low cost and easy-to-use applications, which can be used at any working or personal PC and telephone environment. The Phone EVE basic version is a free application and never expires. The minimum requirements are a PC with WIN OS, headset or analog handset, and a telephony device. For excellent voice quality, telephony features and robust solution, the Phone EVE application requires a TAPI compliant telephony device. Currently, the Way2call Hi-Phone Desktop products are supported. See voice modem vs. telephony device. The Phone EVE basic supports one line. However advanced applications may support up to 4 analog lines.
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About
SmartSIP® is a premise-based software application that provides a DTMF suppression and masking solution for contact centers to securely capture sensitive cardholder data in live-operator calls. Customers use their touch-tone telephone to enter sensitive information while staying in contact with the contact center agent. With DTMF suppression and masking, tones entered by the customer are replaced with flat tones that cannot be converted back to the original data. Agent screens are populated with a masked representation of the customer's entry. SmartSIP effectively eliminates the verbal exchange of sensitive data between customers and agents allowing for full call recordings and full-screen capture. SmartSIP acts as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform and interacts with the DTMF data while never affecting the voice path. Developed specifically for VoIP telephony contact centers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies that need an auto dialer solution
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Audience
Companies and contact centers requiring a solution offering secure payment handling for VoIP telephony environments
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVoiceCTI Communications
www.voicecti.com
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Company InformationIntraNext Systems
United States
intranext.com/solutions/smartsip
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
Avaya Experience Platform
Cisco CX Cloud
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