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About

Perspective AI is an AI‑powered customer research platform that scales authentic, natural conversations to uncover deep customer insights and drive data‑informed decisions. From a single topic prompt, it auto‑generates conversation guides and conducts engaging, voice‑ or text‑based interviews at scale, then delivers instant summaries, interactive analyses, and shareable highlights to align teams around customer motivations, frustrations, and future intentions. Its persistent VOC memory ensures every new interaction enriches a centralized knowledge base, while real‑time dashboards reveal patterns, sentiment, and decision drivers without manual setup or complex integrations. Launching in minutes, Perspective AI equips product managers, customer success leaders, and market researchers with on‑demand, AI‑mediated dialogues that transform qualitative feedback into precise, actionable strategies.

About

SentiSum is an AI Conversation Intelligence Platform that analyzes customer conversations across both human and AI interactions to identify friction, uncover root causes, and prioritize what organizations should fix. Instead of manually reviewing conversations or relying on surface metrics, teams get a clear view of: - where customers are struggling - what operational issues are emerging - what product or policy decisions are creating friction - which problems are growing in volume or severity The goal is simple: Help companies identify, prioritise, and resolve customer problems faster.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product teams, customer success professionals and market researchers needing a tool to automate, scale and analyze genuine customer conversations to inform product development and business strategy

Audience

Head of CX, Product and Insights at D2C, Retail, ecommerce, Fintech, etc. in the US and UK

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$3000 per month
Every SentiSum plan gives you AI-powered insights into customer conversations.

As you move up, the platform evolves from understanding what’s happening to powering how your organization responds.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Perspective AI
United States
getperspective.ai/

Company Information

SentiSum
United Kingdom
www.sentisum.com

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Categories

AI Research Tools Supported
Customer Feedback Supported
Market Research Supported

Categories

Customer Feedback Supported

Integrations

Dixa Not Supported
Freshdesk Not Supported
Google Play Not Supported
Gorgias Not Supported
Intercom Not Supported
Slack Not Supported
SurveyMonkey Apply Not Supported
Tripadvisor Not Supported
Trustpilot Not Supported
Zendesk Not Supported
Zonka Feedback Not Supported

Integrations

Dixa Supported
Freshdesk Supported
Google Play Supported
Gorgias Supported
Intercom Supported
Slack Supported
SurveyMonkey Apply Supported
Tripadvisor Supported
Trustpilot Supported
Zendesk Supported
Zonka Feedback Supported
Claim Perspective AI and update features and information
Claim Perspective AI and update features and information
Claim SentiSum and update features and information
Claim SentiSum and update features and information