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About

Never has communicating with the care team been so smart and easy. Designed to transcend geographic and organizational barriers, our proprietary software connects you to the right person, right when you need them. PerfectServe compiles and maintain all the workflow rules, call schedules and contact preferences for every workgroup, practice and care team member. Never worry about figuring out who’s on call. Dynamic Intelligent Routing® connects you to the right person who can take action at that moment. All you need to know is the patient’s name. PerfectServe® instantly shows and connects you to the team members caring for that patient at that time. Support patients before, during, and after care with automated messaging and secure virtual visits. Include family members when needed. Improve patients' call-in experience by empowering operators with easy-to-use call management.

About

With built-in HIPAA compliance, Providertech’s 2-way text messaging solution increases operational efficiency and optimizes patient care. Streamline patient communication with secure, 2-way texting. Connect with your patients and team in real-time, using two-way, secure texting. Decrease your incoming call volume, increase your operational efficiency, and enhance patient care. Stay connected with real-time secure text messaging and help close patient care gaps. Clearly communicate with patients in-between visits. Navigate patients through the often complex healthcare system. Communicate with patients about population-based care. Respond to routine requests without picking up the phone. Patients receive your message or invitation straight to their text messages. Photos, videos, and files allow you to better convey your message. Easily send documents and images, securely. No app is required for the patients to use.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitals and doctors interested in communicating with care teams and patients, and scheduling

Audience

Healthcare providers seeking a tool to streamline patient communication with secure, 2-way texting

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

PerfectServe
United States
www.perfectserve.com

Company Information

Providertech
United States
www.providertech.com/hipaa-compliant-texting/

Alternatives

Alternatives

Curogram

Curogram

Curogram, Inc.

Categories

Categories

Integrations

Microsoft 365 Not Supported
Microsoft Azure Not Supported
athenahealth Population Health Not Supported

Integrations

Microsoft 365 Supported
Microsoft Azure Supported
athenahealth Population Health Supported
Claim PerfectServe and update features and information
Claim PerfectServe and update features and information
Claim Providertech and update features and information
Claim Providertech and update features and information