PenguinData

PenguinData

PenguinData Workforce Management
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About

Workforce Management Software that’s easy to use, web-based, and modular so that you can pick what fits your business best. Our data center is networked for maximum reliability, keeping your data safe and preventing downtime. When you partner with PenguinData, our staff becomes your staff, providing ongoing technical support and training. PenguinData works, but don’t just take our word for it. See who is using PenguinData and read what they have to say. We address your unique challenges because we have faced those same challenges. Managing a workforce with all of its extensive requirements is a unique challenge. We effectively address the issues to help you effectively manage personnel for any mobile service industry segment. From work order entry, to invoicing and payroll, we have it covered.

About

Util360 is a company that specializes in providing innovative utility billing and customer engagement solutions for the public sector. Their services are designed to streamline operations through ERP integration and ensure compliance, aiming to enhance efficiency, sustainability, and operational excellence in utility management. Key Features of Util360: Utility Billing Solutions: Util360 offers transparent and efficient billing solutions to streamline invoicing and payment processes for utilities. Customer Self-Service: They empower communities by providing instant access to utility information, enhancing consumer engagement and satisfaction. Meter Data Management: Util360 ensures precision in utility monitoring and billing with efficient meter data management solutions. ERP Solutions: They provide comprehensive ERP systems for integrated and efficient utility operations. BI Analytics: Util360 leverages data-driven analytics solutions for informed decisicions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Workforce Management solution for companies

Audience

Federal, state, city and schools

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$100
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Util360 makes managing billing, customer service, and field operations a breeze with everything in one place. The real-time data has been a huge help in addressing issues quickly. It’s also versatile enough to handle electric, water, and gas utilities, and once we got the hang of it, the platform became much easier to use and more efficient for daily tasks.

Cons

  • What took the most getting used to was learning the full range of features. It took a little time at the start, and the setup was a bit longer than we expected. But once we got comfortable with the system, everything started to flow much more smoothly.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

PenguinData Workforce Management
www.penguindata.com

Company Information

Util360
Founded: 2010
United States
www.util360.com

Alternatives

Alternatives

UtilityBilling

UtilityBilling

Utilibill
UtilAbility

UtilAbility

Cogitate

Categories

Categories

Utility Management Systems Features

Billing & Invoicing Not Supported
Cable Not Supported
Customer Management Not Supported
Demand Planning Not Supported
Electricity Not Supported
Natural Gas Not Supported
Plant Management Not Supported
Service Call Management Not Supported
Trash Not Supported
Water Not Supported
Work Order Management Not Supported
Workforce Management Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Not Supported
Variable Workforce Not Supported

Integrations

No info available.

Integrations

No info available.
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