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About

Pendo is a product experience platform that helps software product teams deliver products users love. With Pendo, product teams can answer questions like which features are customers using? Which features are they ignoring? Which ones are driving delight and which are causing pain and confusion? From these same insights, you can easily set up in-app messages, guides and walkthroughs without any coding to help users get the most value from your products. By quickly identifying the specific features and workflows that cause users pleasure and pain, you can use the Pendo platform to guide users through the rough spots and drive them to adopt the features that create raving fans.

About

Userflow helps B2B SaaS companies turn new signups into active, retained customers with AI-guided, in-app experiences built without code. Product and marketing teams use Adoption Studio to design and launch Tours & Guides, Checklists, Tooltips, Banners, Surveys, and a Resource Center—proactively guiding users from onboarding through ongoing feature adoption, and targeting each experience to the right users with built-in segmentation and analytics. FlowAI runs underneath all of it, and CS teams tap into that intelligence directly through Adoption Agent, which answers user questions on demand and guides them to the right in-app action the moment they ask. Userflow also runs on a bi-directional MCP: ask questions about your flow and user data, or build a new Flow, right from whatever LLM you're already using—Claude, ChatGPT, or otherwise. The result is faster time-to-value, higher activation and retention, and far less onboarding busywork pulled from engineering and support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product, UX, Marketing, Customer Success

Audience

Companies, teams and developers requiring an user onboarding solution to build customized in-app tours, checklists and surveys

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$100/month
Userflow offers two products, and you can try either one free for two weeks, no credit card required, to start. Adoption Studio is the primary product—the no-code builder teams use to design and launch in-app guidance like tours, checklists, tooltips, and banners—starting at $500/month ($400/month billed annually) for 1,000 monthly active users, with usage-based tiers as you scale beyond that. Adoption Agent adds AI-powered, on-demand support on top of Studio, starting at $100/month ($80/month billed annually) with 500 AI credits included per month. Both include unlimited seats, three environments, and SOC 2 Type II, ISO 27001, and GDPR compliance.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Pendo
Founded: 2014
United States
www.pendo.io

Company Information

Userflow
United States
userflow.com

Alternatives

Alternatives

FROGED

FROGED

FROGED Technologies
StepsKit

StepsKit

Crown Road Software

Categories

Categories

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Not Supported
Contextual Guidance Supported
Data Validation Not Supported
In-App Training Supported
Launch Management Not Supported
Multi-Language Not Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Mobile App Analytics Features

A/B Testing Not Supported
Channel Attribution Not Supported
Cohort Analysis Supported
Funnel Analysis Supported
In-App Events Tracking Supported
Push Notifications Not Supported
Retention Tracking Supported
Revenue Tracking Supported
Uninstall Tracking Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Journey Mapping Tools Features

Action Management Not Supported
Attribution Modeling Not Supported
Behavioral Analytics Supported
Collaboration Not Supported
Customer Profiles Not Supported
Data Import / Export Supported
Predictive Analytics Not Supported
Surveys & Feedback Supported
Templates Not Supported

Onboarding Features

Course Management Not Supported
Document Management Not Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Not Supported
Electronic Signature Not Supported
Employee Handbook Not Supported
Employee Portal Not Supported
File Management Not Supported
Job Description Management Not Supported
Orientation Management Not Supported
Self Service Portal Supported
Task Management Not Supported
Tax Forms Not Supported
Training Management Supported

Product Management Features

Collaboration Not Supported
Feedback Collection Supported
Idea Management Not Supported
Milestone Tracking Not Supported
Prioritization Supported
Product Roadmapping Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Not Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Not Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Not Supported
In-App Training Supported
Launch Management Supported
Multi-Language Not Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Integrations

HubSpot CRM Supported
Intercom Supported
LogRocket Supported
RudderStack Supported
Salesforce Supported
Segment Supported
Slack Supported
Zapier Supported
Zendesk Supported
Amikoo Supported
Aysling Supported
Calendly Supported
HelpDocs Supported
Integrate.io Supported
Nekton.ai Supported
Savant Supported
Skalin Supported
Tableau Supported
UserTesting Supported

Integrations

HubSpot CRM Supported
Intercom Supported
LogRocket Supported
RudderStack Supported
Salesforce Supported
Segment Supported
Slack Supported
Zapier Supported
Zendesk Supported
Amikoo Not Supported
Aysling Not Supported
Calendly Not Supported
HelpDocs Not Supported
Integrate.io Not Supported
Nekton.ai Not Supported
Savant Not Supported
Skalin Not Supported
Tableau Not Supported
UserTesting Not Supported
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