PatientLoop vs. Weave Comparison


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		Related Products Modento Our cloud-based, user-friendly patient communication and engagement platform is a truly all-in-one solution to the everyday needs of your dental practice. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders/confirmations/reviews/recalls, a customized app-based loyalty program, and much more! Modento seamlessly layers on top of your Practice Management System to improve your daily efficiency and save your staff hours of time scanning documents and making phone calls. Modento is helping offices across the country improve their case acceptance, acquire and retain more patients, and increase their profitability. Visit our website to schedule your free demo today and see how Modento can make your life easier. 495 Ratings Visit Website DoctorConnect DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 85 Ratings Visit Website Podium Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales. 2,128 Ratings DialerAI Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines. 5 Ratings Visit Website Pipedrive Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier. 10,536 Ratings Visit Website Phonexa Phonexa is an enterprise-grade tracking and distribution platform for calls, leads, fraud, and compliance, in addition to a fully integrated stack of tools that enable marketers to track and optimize performance. At the core of the Phonexa ecosystem are LMS Sync for intelligent lead management and lead distribution, and Call Logic for advanced call tracking, routing, AI Call Agents, and pay-per-call campaigns, each enhanced by automation and real-time analytics. With a global presence, Phonexa supports clients across diverse industries, including insurance, financial services, home services, and beyond. 238 Ratings Visit Website Creatio Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale. Built for midsize and large organizations, it combines best-in-class CRM across sales, marketing, and service with an AI-native, no-code engine that lets business teams automate workflows, deploy AI agents, and adapt processes without developer dependency. The platform includes Creatio Business Studio for building applications and AI agents using natural language and visual designers, and Creatio AI Studio — a dedicated environment for managing the full enterprise agent lifecycle, from building and deploying to governing and optimizing agents at scale. The AI CRM suite covers Marketing, Sales, and Service, each with embedded AI agents that handle routine tasks autonomously so teams can focus on higher-value work. Creatio's Unlimited Enterprise model removes per-seat, per-agent, and per-workflow pricing constraints entirely — the more your people and AI agents do together, the more value you get, without the cost scaling with it. The platform supports industry-specific deployments across 20+ verticals including financial services, manufacturing, high-tech, and public sector, backed by 700+ marketplace add-ons and a global network of 500+ partners. Recognized as a Leader and Strong Performer across multiple Gartner and Forrester reports, Creatio serves thousands of customers in 100+ countries. 586 Ratings Visit Website Act! Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results. Act! Advantage includes Interactive Quotes and Payments, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you. For 38 years, Act! has partnered with small and midsize businesses - listening, learning, and building alongside them and Act! Advantage is the culmination of nearly four decades of their feedback. Every feature is designed to reflect how today’s SMBs run their businesses. 554 Ratings Visit Website AestheticsPro AestheticsPro is an all-in-one, cloud-based medical spa software platform built for medspas, wellness clinics, and aesthetic practices. With AI-powered tools, scheduling, EMR, CRM, marketing, payments, client engagement, reporting, and more in one easy-to-use system, AestheticsPro helps practices simplify workflows, reduce administrative work, and grow with confidence. Built-in AI makes everyday work easier. Ask Kai provides instant in-software assistance, Kai Content Assistant helps create notes and communications, and Kai Form Builder simplifies creating and updating electronic forms. AI-powered marketing tools help craft emails, eBlasts, and other client communications, while AI receptionist tools help engage clients across phone, text, and website chat. Manage the client journey from booking and intake through treatment, checkout, follow-up, and retention. Customizable forms, SOAP notes, consent documents, client records, and before-and-after photos are securely managed within the EMR to support HIPAA compliance. An intuitive drag-and-drop calendar helps manage appointments, providers, services, rooms, and availability, while automated reminders help reduce missed appointments. Built-in CRM and marketing tools help manage leads, segment clients, send targeted emails and texts, personalize communications, and create campaigns. Memberships, gift cards, packages, rewards, and other retention tools help drive repeat visits and recurring revenue. Integrated payments and POS connect checkout with client profiles, services, memberships, gift cards, and retail products. Manage inventory, taxes, commissions, refunds, receipts, and recurring payments in one system. A secure client portal lets clients complete forms, manage appointments, access information, and communicate with your team. Team management tools support permissions, credentials, time clocks, and role-based access, while reporting provides real-time visibility into revenue, staff performance, marketing, services, and client activity. Integrated telemedicine supports virtual consultations, screenings, and follow-ups. Whether you're a solo provider, growing medspa, or multi-location organization, AestheticsPro scales with your practice. With nearly 20 years of serving the aesthetics industry and thousands of providers onboard, AestheticsPro brings essential practice management and AI-powered tools together in one streamlined, easy-to-use platform. 732 Ratings Visit Website CallTrackingMetrics CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality. 938 Ratings Visit Website
About PatientLoop is an AI-powered dental practice growth platform designed to help practices convert more leads into booked patients and measure the revenue generated by their marketing. The software captures and manages leads from calls, forms, advertising, SEO, social media, and offline sources while providing real-time attribution back to the originating channel. Its call management tools include AI call grading, coaching insights, automated missed-call texts, and an auto-dialer for following up with prospective patients. PatientLoop also analyzes why leads do not book, categorizing issues such as insurance concerns, unanswered calls, pricing objections, availability, and comparison shopping. Staff Performance provides AI-generated scorecards for front-desk team members, including call scores, booking performance, coaching recommendations, and team-level trends.	About Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Designed for dental practices, DSOs, practice owners, front-desk managers, growth teams, and dental marketing agencies that want to improve lead conversion, call handling, patient acquisition, and marketing ROI	Audience Small businesses
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.3 / 5 ease 4.7 / 5 features 4.7 / 5 design 4.0 / 5 support 4.3 / 5 Read all reviews
	Pros & Cons from Real Users Pros Sending reminders using integrated contacts / scheduling data from our medical practice management software; Caller ID populated from contacts in PMS; One platform for phone, text, reminders, and fax. I like how the phone comes with everything as well. I was able to cancel my phone provider and save money with Weave. Very helpful software to bring all your marketing into one platform and to allow calls on the go in their app. Cons Spotty phone service; No user programable administration of auto attendant - requires talking to support to tell you how your auto attendant is configured and to reprogram it; SMS text app is very limited - uses only one inbox and can't organize multiple users into individual conversation threads (like ZipWhip or heyMarket); Support has gotten much more difficult to contact and lower level support isn't that helpful; Tiny desktop app interface!! Only as big as a typical cell phone screen; not sizable. Big limitation when using the app for many functions; After using Weave for nearly a year, they've been totally unresponsive to product suggestions. There’s nothing about Weave that I didn’t like. Everything is A OK. Not much we dislike about it so far so good with our clients.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information PatientLoop Founded: 2024 patientloop.com/dental-practices	Company Information Weave Founded: 2011 United States www.getweave.com
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Categories Dental Healthcare CRM Lead Management Patient Relationship Management (PRM)	Categories Ambulatory Surgery Center (ASC) Appointment Reminder Appointment Scheduling Business Phone Systems Business Text Messaging Business VoIP Call Tracking Contact Management Customer Advocacy Customer Communications Management Customer Engagement Customer Feedback Dental Email Marketing Healthcare CRM HIPAA Compliant Messaging Internal Communications IVR Lead Management Local Marketing Loyalty Management Medical Scheduling Optometry Patient Case Management Patient Engagement Patient Intake Patient Relationship Management (PRM) Patient Scheduling Payment Processing Review Management SMS Marketing Spa Team Chat Team Communication Telephony Unified Communications Veterinary Veterinary Appointment Scheduling
	Healthcare CRM Features Audience Targeting Campaign Management Marketing Automation Medical History Records Patient Communications Patient Management Physician Management Predictive Analytics Lead Management Features Activity Tracking Campaign Management Lead Capture Lead Distribution Lead Nurturing Lead Scoring Lead Segmentation Pipeline Management Prospecting Tools Source Tracking Show More Features Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking Contact Management Features Activity Management Appointment Management Contact Database Contact History Contact Import/Export Customer Pipeline Email Marketing Group Management Interaction Tracking Lead Management Prospecting Tools Sales Pipeline Management Search / Filter Segmentation Shared Contacts Social Media Integration Customer Advocacy Features Advocate Management Campaign Management Communication Management Community Management Gamification Referral Tracking Reporting/Analytics Rewards Program Social Engagement Customer Communications Management Features Batch Communications Chat / Messaging Content Management Email Distribution Interactive Content Multi-Channel Communications On-Demand Communications Personalization Print Management Template Management Video Content Customer Feedback Features Alerts / Notifications Behavior Analytics Bug Reports Community Feedback Tools Live Chat Negative Feedback Management Net Promoter Score (NPS) Screenshot / Screen Capture Surveys User Testing Tools Video Feedback Visual Feedback Tools Voice of the Customer (VoC) Website Feedback Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Local Marketing Features Advertising Management CRM Email Marketing Feedback Management Live Chat NAP Management (Name/Address/Phone) Online Listings Management PR Management Reporting / Analytics Review Management SEO Management Social Media Management Store Locator Website Management Loyalty Management Features CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management White Label Payment Processing Features ACH Check Transactions Bitcoin Compatible Debit Card Support Gift Card Management Mobile Payments Online Payments POS Transactions Receipt Printing Recurring Billing Signature Capture Review Management Features Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing White Label SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail
Integrations 4D EMR AVImark Curve Hero DentiMax Denticon Dentrix EagleSoft Easy Dental Eyefinity EHR IntraVet Liine MacPractice 20/20 MacPractice DC MacPractice MD Mindbody Practice-Web Dental Provet SoftDent TotalMD Uprise Show More Integrations View All 1 Integration	Integrations 4D EMR AVImark Curve Hero DentiMax Denticon Dentrix EagleSoft Easy Dental Eyefinity EHR IntraVet Liine MacPractice 20/20 MacPractice DC MacPractice MD Mindbody Practice-Web Dental Provet SoftDent TotalMD Uprise Show More Integrations View All 29 Integrations
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