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About

Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!

About

Quickly organize and connect customer feedback. Connect Unbird to 9+ sources of customer feedback. Group similar feedback entries together with smart tagging. Link your feedback to ideas and prioritize what to build. Generate feedback reports to understand top issues. Automatically close-the-loop with customers and stakeholders when you ship a new feature. Easily connect to your favorite apps to receive and analyze your customer feedback in real time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and stores requiring a tool to drive additional in-store traffic through the internet

Audience

Companies interested in quickly organizing and connecting customer feedback from a single platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Partoo
France
www.partoo.co/en/enterprise

Company Information

Unbird
Founded: 2017
United States
unbird.com

Alternatives

Alternatives

Categories

Live Chat Supported
Local SEO Supported
Mobile Marketing Supported
Online Ordering Supported
Payment Processing Supported
Review Management Supported
SEO Supported
Store Locator Supported

Categories

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Not Supported
Coupons Not Supported
Email Marketing Not Supported
Engagement Monitoring Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Supported
Text Messaging Not Supported
Text-to-Win Not Supported

Online Ordering Features

Integrated Gift Cards Not Supported
Menu / Product View Not Supported
Mobile Ordering Not Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Not Supported
Secure Payment Processing Not Supported
Store Locator Not Supported
White-Label Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

SEO Features

A/B Testing Not Supported
Artificial Intelligence (AI) Not Supported
Auditing Not Supported
Competitor Analysis Not Supported
Content Management Not Supported
Dashboard Supported
Google Analytics Integration Not Supported
Keyword Research Tools Not Supported
Keyword Tracking Not Supported
Link Management Supported
Localization Not Supported
Mobile Search Tracking Not Supported
Rank Tracking Not Supported
Revenue Management Not Supported
User Management Not Supported

Store Locator Features

Analytics Supported
Automatic Location Detection Not Supported
Directions Not Supported
Distance Calculation Not Supported
Event Promotions Not Supported
Mapping Not Supported
Product Search Filtering Not Supported
Promotions / Coupons Not Supported
Search Not Supported
White Label Not Supported

Integrations

Axis LMS Not Supported
Bing Supported
Factual Data Supported
Gmail Not Supported
Google Assistant Supported
Google Cloud Platform Supported
Google Forms Not Supported
Google Maps Supported
Google Sheets Not Supported
HERE Supported
Instagram Supported
Intercom Not Supported
Jira Not Supported
ProspectIn Supported
Slack Not Supported
Trello Not Supported
Tripadvisor Supported
Waze Supported
X (Twitter) Not Supported
Zendesk Not Supported

Integrations

Axis LMS Supported
Bing Not Supported
Factual Data Not Supported
Gmail Supported
Google Assistant Not Supported
Google Cloud Platform Not Supported
Google Forms Supported
Google Maps Not Supported
Google Sheets Supported
HERE Not Supported
Instagram Not Supported
Intercom Supported
Jira Supported
ProspectIn Not Supported
Slack Supported
Trello Supported
Tripadvisor Not Supported
Waze Not Supported
X (Twitter) Supported
Zendesk Supported
Claim Partoo and update features and information
Claim Partoo and update features and information
Claim Unbird and update features and information
Claim Unbird and update features and information