Related Products
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About
Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!
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About
Google, Facebook and local search directories, employee review sites, app directories, etc. Track reviews written about your locations, products and services, from 1 easy-to-use dashboard. Over 80% of consumers expect a response within 24 hours of their online post. Get automated email notifications to stay on top of new reviews and reply directly from the Reputology interface. Track how your team is following up on & responding to reviews with our native workflow tool. Reputology also lets you escalate issues to the right team members so that your team can deliver top shelf customer service. Responding to negative reviews is already an intimidating task, even if you're experienced at dealing with unhappy customers. Turning this into a scale-able process for your entire organization can be even more daunting. But consistency is key for having a high-quality response, escalation and resolution.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and stores requiring a tool to drive additional in-store traffic through the internet
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Audience
Brand Management solution for companies
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
$49 per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationPartoo
France
www.partoo.co/en/enterprise
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Company InformationReputology
Founded: 2013
United States
reputology.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Supported
Social Media Monitoring
Supported
White Label
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Not Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
Mobile Marketing Features
Channel Attribution
Not Supported
Contextual Targeting
Not Supported
Coupons
Not Supported
Email Marketing
Not Supported
Engagement Monitoring
Supported
In-App Marketing
Not Supported
Location-Based Marketing
Not Supported
Push Notifications
Supported
Text Messaging
Not Supported
Text-to-Win
Not Supported
Online Ordering Features
Integrated Gift Cards
Not Supported
Menu / Product View
Not Supported
Mobile Ordering
Not Supported
Push Notifications
Supported
Reporting / Analytics
Supported
Rewards / Loyalty Program
Not Supported
Secure Payment Processing
Not Supported
Store Locator
Not Supported
White-Label
Not Supported
Review Management Features
Campaign Management
Not Supported
Dashboard
Supported
Negative Feedback Management
Not Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Supported
Sentiment Analysis
Supported
Social Sharing
Not Supported
White Label
Not Supported
SEO Features
A/B Testing
Not Supported
Artificial Intelligence (AI)
Not Supported
Auditing
Not Supported
Competitor Analysis
Not Supported
Content Management
Not Supported
Dashboard
Supported
Google Analytics Integration
Not Supported
Keyword Research Tools
Not Supported
Keyword Tracking
Not Supported
Link Management
Supported
Localization
Not Supported
Mobile Search Tracking
Not Supported
Rank Tracking
Not Supported
Revenue Management
Not Supported
User Management
Not Supported
Store Locator Features
Analytics
Supported
Automatic Location Detection
Not Supported
Directions
Not Supported
Distance Calculation
Not Supported
Event Promotions
Not Supported
Mapping
Not Supported
Product Search Filtering
Not Supported
Promotions / Coupons
Not Supported
Search
Not Supported
White Label
Not Supported
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Not Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
Brand Management Features
Approval Process Control
Not Supported
Artwork Management
Not Supported
Asset Management
Not Supported
Change Management
Not Supported
Fulfillment Distribution
Not Supported
Project Management
Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Social Media Marketing Features
Analytics
Supported
Automated Publishing
Not Supported
Contact Management
Not Supported
Content Management
Not Supported
Conversion Tracking
Not Supported
Customer Targeting
Not Supported
Keyword Filtering
Supported
Multi-Account Management
Supported
Post Scheduling
Supported
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Integrations
Bing
Supported
Facebook
Supported
Factual Data
Supported
Google Assistant
Supported
Google Business Profile
Supported
Google Cloud Platform
Supported
Google Maps
Supported
HERE
Supported
Hootsuite
Not Supported
Instagram
Supported
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Integrations
Bing
Not Supported
Facebook
Not Supported
Factual Data
Not Supported
Google Assistant
Not Supported
Google Business Profile
Not Supported
Google Cloud Platform
Not Supported
Google Maps
Not Supported
HERE
Not Supported
Hootsuite
Supported
Instagram
Not Supported
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