Zed-Service

Zed-Service

Zed-Axis Technologies
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About

Partium is a multi-modal AI-supported Enterprise Part Search. It makes it easy for your users in Maintenance and After sales & Service environments to find parts in spare parts portals, web shops, and maintenance systems. It allows technicians to search by image, text, filter, bill of materials, and tags. Hotline agents can confirm part search results and connect with the users. Partium also offers insights in your users' search behavior. Partium handles millions of spare part searches every month. Caterpillar, Parker, Liebherr, Deutsche Bahn, New Holland, The Home Depot, ENGEL, Wien Energie, and many other companies use Partium to provide not just a great search for their internal employees and customers, but a search that converts at higher rates because of relevancy, accuracy, and ease-of-use.

About

Zed-Service™ is a world-class customer service CRM software with intelligent reporting and analytics dashboard. Zed-Service™ allows you to keep pace with industry growth with scalable service management solutions. Drive growth by automating your operations, improving after-sales services, and handling field services and warranty management, all through a unified platform. Zed-Service™ is primarily meant for industries needing after-sales service and repair management. Processes like walk-in service, on-site service, and Return-to-Bench (RTB) can be streamlined effortlessly to improve profitability and brand image. A one-stop solution for after-sales service management that works across industries and verticals, including, telecommunications, health & wellness, consumer electronics, home appliances, computer hardware & networking, and power technology. Incorporated warranty claim management software for improving customer experience.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Equipment manufacturers, part suppliers & maintenance organizations seeking a solution to find parts faster

Audience

Industries needing after-sales service and repair management

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Partium
Founded: 2020
United States
www.partium.io

Company Information

Zed-Axis Technologies
Founded: 2000
India
zedaxis.com/our-products/zed-service-management-software/

Alternatives

Alternatives

Nural ASM

Nural ASM

Nural
Nyris

Nyris

nyris GmbH
ServiceManager

ServiceManager

ServiceCentral Technologies
Things5

Things5

VISup

Categories

Categories

CRM Supported

Computer Vision Features

Blob Detection & Analysis Supported
Building Tools Supported
Image Processing Supported
Multiple Image Type Support Supported
Reporting / Analytics Integration Supported
Smart Camera Integration Supported

Visual Search Features

Barcode Recognition Supported
Catalog Management Supported
Customer Activity Tracking Supported
Filtering Supported
Image Tagging Supported
IP Protection Not Supported
Mobile App Supported
Optical Character Recognition Supported
Product Recommendations Supported
Product Search Supported
Reverse Image Search Supported
Video Search Not Supported

Integrations

No info available.

Integrations

No info available.
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