Parnidia AI Chat AgentParnidia
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Related Products
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About
Parnidia AI Chat Agent is an AI chatbot for e-commerce and customer service that answers customers in seconds on your website, email, Messenger, Instagram and WhatsApp, 24/7.
It resolves support questions from your own data (never the open web), recommends products, tracks orders, checks stock and hands chats to your team with an AI summary. It replies in any language modern LLMs support.
Done-for-you setup: Parnidia builds the knowledge base, connects Shopify, WooCommerce, Magento, PrestaShop, HubSpot, Pipedrive or any system with an API, and launches in up to 4 weeks with about 2 hours of your team's time. The included AI-first Helpdesk gives your team one inbox, live hand-off and conversation insights.
Results: Open24 cut support costs by 60%, Verskis.lt automates about 80% of inquiries, Home by NB reached 587% ROI. Plans from 99 EUR per month. GDPR-aligned with a signed DPA.
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About
Most SaaS teams at growth stage assemble customer support from multiple tools: a helpdesk for the inbox, an email platform for campaigns, a separate knowledge base. Each tool has its own plan, its own data, its own interface. The result: $600–800/month for a stack that doesn't talk to itself properly.
Respondo consolidates all of it. Unified inbox, AI responses on inbound, outbound via email, WhatsApp, Telegram, and in-app, hosted knowledge base — one product, one plan.
The key difference from AI bots: AI and agents work in the same workspace. When the bot passes a conversation to a human, the agent has full context — no 'start over' moment for the customer. Copilot suggests draft replies directly in the inbox.
AI resolves 70%+ of incoming requests without the team. The remaining 30% are handled by agents 3x faster with AI suggestions. Unlimited seats on every plan — team grows without the invoice growing.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
E-commerce stores and online shops, plus clinics, SaaS platforms and service companies that want to automate customer service
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Audience
Customer support teams, E-commerce, SaaS and tech startups, Marketplaces and delivery services, Businesses
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$99/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationParnidia
Founded: 2024
Lithuania
www.parnidia.com
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Company InformationRespondo
Founded: 2026
United Arab Emirates
respondo.ai/
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Categories |
Categories |
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Not Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
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Integrations
Adobe Commerce
Supported
BigCommerce
Supported
Confluence
Supported
Facebook Messenger
Supported
Gmail
Supported
Google Drive
Supported
HubSpot CRM
Supported
Instagram
Supported
Magento
Supported
Microsoft SharePoint
Supported
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Integrations
Adobe Commerce
Not Supported
BigCommerce
Not Supported
Confluence
Not Supported
Facebook Messenger
Not Supported
Gmail
Not Supported
Google Drive
Not Supported
HubSpot CRM
Not Supported
Instagram
Not Supported
Magento
Not Supported
Microsoft SharePoint
Not Supported
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