Paessler PRTG

Paessler PRTG

Paessler GmbH
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About

Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more. PRTG monitors your entire IT infrastructure. All important technologies are supported: • SNMP: ready-to-use and custom options • WMI and Windows Performance Counters • SSH: for Linux/Unix and macOS systems • Traffic analysis using flow protocols or packet sniffing • HTTP requests • REST APIs returning XML or JSON • Ping, SQL, and many more

About

Xitoring is an all-in-one monitoring platform for servers, websites, and status pages. One command installs the Xitogent agent (curl on Linux, MSI on Windows), auto-discovering 30+ services: Nginx, Apache, IIS, MySQL, PostgreSQL, MongoDB, Redis, Docker, RabbitMQ, Kafka, and more. Monitor CPU, memory, disk I/O, network, and processes, plus uptime checks (HTTP(S), Ping, DNS, TCP, UDP, API, Mail, Heartbeat, Cron) at 1-minute intervals from 15+ global probing nodes. SSL monitoring included. Alerts via 20+ channels: email, SMS, phone call, WhatsApp, Telegram, Slack, Teams, PagerDuty, Opsgenie, webhooks, and more. Built-in AIOps answers plain-English questions about your metrics and incidents. The Xitoring MCP server lets Claude, Cursor, or any AI agent read metrics, ack alerts, and manage monitors. Plus white-label status pages, incident management, REST API, and iOS/Android apps. Free forever: 2 servers + 8 uptime checks. Paid from $4.99/mo, flat pricing, 30-day trial.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Caters to tech staff, system administrators, and companies of any size, from small office/home office (SOHO) to enterprises that need their IT network to be reliable and easy to monitor on a real-time basis.

Audience

DevOps teams, sysadmins, MSPs, and SMBs that need server monitoring, uptime monitoring, and status pages without enterprise complexity

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2149 for PRTG 500
PRTG 100
Free of charge
• 100 free sensors

PRTG 500- Start Small & Upgrade Later
From $2,149
500 Sensors

PRTG 1000- Small & Medium Sized Environments
From $3,899
1000 Sensors

PRTG 2500- Medium Sized Environments
From $8,099
2,500 Sensors

Best Value:
PRTG 5000- Large Environments
From $14,999
5,000 Sensors

PRTG 10000- Very Large Environments
From $17,899
10.000 Sensors

PRTG Enterprise
Custom Pricing
• Unlimited sensors
• Unlimited server installations

All pricing is based on a subscription basis.
Free Version Supported
Free Trial Supported

Pricing

$4.99 OR Lifetime free
$5.00 for each Linux or Windows Server
$0.50 for each Uptime Check (HTTP, PING, API, Heartbeat, etc)

Special packages available on website.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.3 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The interface is very intuitive and easy to configure. PRTG supports a wide variety of sensors out of the box and can monitor almost any device or service through SNMP, WMI, API, or custom scripts. The automatic network discovery saves a lot of setup time, and the alerting system is flexible and reliable.
  • Easy Installation & Setup: Quick to install, straightforward to add devices; PRTG auto-discovers sensors with minimal input required. User-Friendly Interface: Clean interface with intuitive navigation—great for beginners and power users alike. Automatic Device & Sensor Discovery: PRTG finds and sets up relevant sensors for new devices automatically, minimizing manual configuration. Customizable Dashboards & Alerts: Effective visualization tools and flexible alerting keep you informed about network health. Free Version Available: The free version (up to 100 sensors) is more than sufficient for most home and small lab setups. Versatile Monitoring: Supports a wide range of devices and protocols (SNMP, WMI, flow, etc.), covering most network needs. Active Community & Documentation: Lots of online help and documentation for troubleshooting and tips.
  • PRTG is an amazingly simple tool that helps monitor all the equipment we have in our organization. With this system, in any malfunction or crisis, we can quickly diagnose the source of the problem and solve it in an instant. We have configured all the servers and equipment in the system and it knows how to give us a quick look as soon as something happens. And that way, we can diagnose the problem quickly.
  • We've had a very positive and satisfying experience with PRTG over the years. We've been using the product for several years now, and it's proven to be the perfect solution for monitoring our network infrastructure and applications. PRTG is intuitive and well-designed, making it easy to create detailed dashboards and maps that give us a clear visual representation of the status of critical machines and services. The notification system is also very well thought out, allowing us to react quickly to any anomalies. One of PRTG’s key strengths is that it's constantly evolving, which means we regularly gain access to new sensors that we can deploy to achieve more precise and comprehensive monitoring of our systems. The user community plays an essential role as well, often helping us solve very specific sensor-related issues. On top of that, the technical support team is responsive and effective, often providing spot-on answers that help resolve complex problems. At this point, we honestly can’t imagine working without PRTG — it’s become a central part of our IT operations.
  • The number of sensor types is outstanding. Not just SNMP but a multitude of standard sensor imputs are possible as well as custom scripts in various formats. The remote probe is great for multitenant or remote sites.

Cons

  • The web interface can become slow when handling very large environments with thousands of sensors. Some advanced reporting features require manual setup, and the mobile app, while functional, could be improved for better usability.
  • Sensor Counting Can Be Confusing: Some users find the way PRTG counts “sensors” (one sensor per metric) a bit confusing, which can eat up your free limit quickly. Resource Use: The software can be resource-intensive on larger setups; may require better hardware to run smoothly if scaling up. Overwhelming Amount of Data: For home users, the sheer volume of information and settings might be daunting at first. Interface Feels Dated to Some: While functional, a few users feel the web UI could use a more modern look. Limited by Free Tier: Advanced features and larger environments may require a paid license.
  • The price is very expensive and not suitable for every organization, which is a shame. If the price were more affordable, maybe more organizations would purchase it.
  • What I like less about the software is the way lookups are managed. It could be more user-friendly — right now, you have to manually edit text files directly on the probe, which isn't very convenient. There should be a dedicated interface for this, similar to how thresholds are managed. Also, the maps feature feels a bit limited, and there's a lack of confirmation prompts when deleting items. One wrong move and you can lose everything you've built. There should be more validation steps when modifying maps, especially for deletions. Just hovering over an item and accidentally clicking the trash icon can wipe out your work in an instant…
  • Hardware Scaling of large PRTG installations is something to plan ahead for

Pros & Cons from Real Users

Pros

  • - The ability to easy integrate with a wide range of server types (Apache, Nginx, MySQL, Docker, Netstat). - The ability of improvements in handling heavy loads on MySQL servers indicates a tangible benefit in terms of performance optimization. - Having great support team, who helped us to configure the integrations of our servers during setup.
  • Easy to add multiple websites and servers at once. Nice status page, it is customizable and whitelabel, which is important for me and my team. Really handy documentation for adding notification channels. Having WhatsApp and SMS notification channel which is important for me and my team as well.
  • I really like their integration with Apache and MySql. I am having 5 web servers and always I had to login to each of them and make sure everything is working and fine, after using Xitoring I am able to monitor those services from their application. Even the status page is amazing.

Cons

  • Currently I do not have any dislikes about this project, I have sent some features requests, and will await to see how fast they are getting deployed :)
  • The only part I dislike is why I did not find them earlier and spent a bunch of money to other applications. They have great support which make the feature request happen! That is great.
  • I can not say anything I don't like with Xitoring, however I would like to have ability to monitor tcp and udp ports as well. It is yet not possible with them :(

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Paessler GmbH
Founded: 1997
Germany
www.paessler.com

Company Information

Xitoring
Founded: 2021
United States
xitoring.com

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Categories

Categories

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Supported
Capacity Planning Not Supported
Dashboard Supported
Dependency Tracking Not Supported
Historical Trend Analysis Supported
Multitenancy Not Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Not Supported
Predictive Analytics Not Supported
Prioritization Not Supported
Query Analysis Not Supported
Resource Optimization Supported
Troubleshooting Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Not Supported
Configuration Change Management Not Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Supported
Policy-based Automation Not Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Not Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Not Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

VoIP Monitoring Features

Alerts / Notifications Supported
Call Detail Record (CDR) Analysis Supported
Call Quality Monitoring Supported
IP SLA Monitoring Supported
Jitter Testing Supported
Latency Monitoring Supported
MOS Monitoring Supported
Packet Loss Monitoring Supported
QoS Monitoring Supported
Reporting / Analytics Supported
Troubleshooting Supported

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Supported
Capacity Planning Not Supported
Dashboard Supported
Dependency Tracking Not Supported
Historical Trend Analysis Not Supported
Multitenancy Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Not Supported
Predictive Analytics Supported
Prioritization Not Supported
Query Analysis Supported
Resource Optimization Not Supported
Troubleshooting Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Not Supported
Data Movement Monitoring Not Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Supported
Policy-based Automation Not Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Incident Management Features

Audit Trail Not Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Supported
Safety Management Not Supported
Task Management Not Supported
Ticket Management Supported

Integrations

AlertOps Supported
BrightGauge Supported
Dovecot Not Supported
Exim Not Supported
GitLab Supported
Google Drive Supported
HPE Consumption Analytics Supported
InfluxDB Not Supported
MIDAS Supported
Microsoft IIS Not Supported
NGINX Not Supported
PHP Not Supported
PagerDuty Not Supported
PostgreSQL Not Supported
Pushover Not Supported
Slack Not Supported
Unimus Supported
Windows Server Not Supported
WireGuard Not Supported
root9 Supported

Integrations

AlertOps Supported
BrightGauge Not Supported
Dovecot Supported
Exim Supported
GitLab Not Supported
Google Drive Not Supported
HPE Consumption Analytics Not Supported
InfluxDB Supported
MIDAS Not Supported
Microsoft IIS Supported
NGINX Supported
PHP Supported
PagerDuty Supported
PostgreSQL Supported
Pushover Supported
Slack Supported
Unimus Not Supported
Windows Server Supported
WireGuard Supported
root9 Not Supported
Claim Paessler PRTG and update features and information
Claim Paessler PRTG and update features and information
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Claim Xitoring and update features and information