PRSONAS™ Digital Experience PlatformPRSONAS by nuMedia Innovations
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Related Products
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About
PRSONAS™ is a custom digital workforce that improves your staff's productivity while maintaining an engaging human-like user experience for your customers. PRSONAS™ uses natural expressions and conversation in almost any language including American Sign Language. Let our experts help you create a custom character that will be your perfect brand ambassador. Your human staff members are free to handle higher-value tasks, and leave the mundane, repetitive tasks to PRSONAS™. We simply integrate an engaging personality with your existing software solutions allowing you to provide the highest level of customer engagement while reducing your operating and onboarding costs. That is the power of the PRSONAS™ personality.
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About
Rethink Your Employee Training Program. Train your employees with a step-by-step, personalized, online training program. Lower your training costs and Increase your team and employee productivity. Employee Training is Effective When it’s Simple and Engaging– Build a personalized training plan for each group of employees by guiding and supporting them in real time. Cut Your Valuable Training Time and Reduce Costs– Transform your face-to-face corporate training to online engaging training, while cutting training costs. Measure and Analyze Your Training Program– Get online training program status and feedback at every step. You can access aggregated analytics within every custom training program, with each training walkthrough.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies that want a unique, one-of-a-kind customer experience specifically created to be your brand ambassador.
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Audience
Any company that wants to improve user experience on their website or app
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Varies
Pricing varies
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Company InformationPRSONAS by nuMedia Innovations
Founded: 1999
United States
www.prsonas.com
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Company InformationToonimo
Founded: 2013
United States
www.toonimo.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Supported
Visitor Management Features
Alerts/Notifications
Supported
Badge Management
Supported
Document Management
Not Supported
ID Scan
Supported
Pre-Registration
Not Supported
Registration Management
Not Supported
Self Check-in
Supported
Visitor Tracking
Not Supported
Watch List
Not Supported
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Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Supported
In-App Training
Not Supported
Launch Management
Supported
Multi-Language
Supported
Self Service Tools
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
Personalization Features
A/B Testing
Supported
Abandoned Cart Saver
Not Supported
Account Based Marketing
Not Supported
Behavioral Targeting
Supported
Campaign Segmentation
Supported
Content Analytics
Supported
Contextual Targeting
Supported
Customer Profiles
Supported
Experience Management
Supported
Recommendation Engine
Not Supported
Website Personalization
Supported
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Integrations
Google Analytics
Not Supported
LiveChat
Not Supported
LivePerson
Not Supported
Olark
Not Supported
WalkMe
Not Supported
WordPress
Not Supported
Zendesk Chat
Not Supported
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Integrations
Google Analytics
Supported
LiveChat
Supported
LivePerson
Supported
Olark
Supported
WalkMe
Supported
WordPress
Supported
Zendesk Chat
Supported
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