RichCall

RichCall

Aurus
+
+

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About

Transform your sales with the only platform for hiring remote sales experts, monitoring and managing your team, tracking outcomes, and measuring success. An “in-house” team that works remotely. With no commitment, no minimums, and no long-term contracts, it’s easy to rapidly scale your team. Unlike generic talent sites, Overpass focuses 100% on remote sales reps with experience in 100+ industries. The result is faster recruitment time, a shorter learning curve, greater rep longevity, and a healthier bottom line. In one web-based application, your remote reps access leads, view scripts, make calls, send emails, and report outcomes. No spending big bucks on calling infrastructure. You improve accountability while raising profits. From your web browser, perform live call monitoring and provide feedback during or after calls, for ongoing training and constant growth. Regardless of where your remote reps are located, you’re always in control.

About

RichCall helps you sell and support remotely providing your customers with a one-touch live support option. Integrated into your website, moile app or kiosk, RichCall allows customers to establish a fully interactive, video-enabled session with a remote expert —this includes co-browsing, app sharing and other web-collaboration tools. The typical use cases for RichCall are: Click-to-call, click-to-video and co-browsing for your customers: - click-to-call with co-browsing for customer support - start a co-browsing session on the fly Mobile camera sharing for sales and support: - video sales – an agent shows a product through the shared mobile camera - customer support – a customer shares his mobile camera to show a malfunctioning device Video and collaboration for kiosks: - remote expert help with HD video, scanner and printer - live video-assistance option for your existing self-service and support kiosks

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in search of a solution for hiring remote sales experts, and manage their team

Audience

Contact centers, customer service teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$160 per month
Free Version
Free Trial

Pricing

$192 / month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Overpass
Founded: 2014
United States
www.overpass.com

Company Information

Aurus
Founded: 2009
Russian Federation
richcall.io

Alternatives

Alternatives

ILEADS

ILEADS

Instant Leads
RemoteHQ

RemoteHQ

Mythical Labs
iCapture

iCapture

Cvent

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

No info available.

Integrations

No info available.
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