Otter.ai vs. Scratchboard Comparison


Otter.ai 3.0 out of 5 stars	Scratchboard Gammadyne	+	+
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		Related Products Google Cloud Speech-to-Text Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI research and technology, Google Cloud's Speech-to-Text API helps you accurately transcribe speech into text in 73 languages and 137 different local variants. Leverage Google’s most advanced deep learning neural network algorithms for automatic speech recognition (ASR) and deploy ASR wherever you need it, whether in the cloud with the API, on-premises with Speech-to-Text On-Prem, or locally on any device with Speech On-Device. 4.5 out of 5 stars 443 Ratings Visit Website for Google Cloud Speech-to-Text Fathom Fathom is an AI notetaking platform that records, transcribes, summarizes, and organizes meetings so users can stay focused on the conversation. The platform supports bot-based and bot-free capture, giving individuals and teams flexible ways to capture meeting notes. Fathom provides accurate transcripts, instant summaries, action items, follow-up details, and searchable meeting history. Users can ask questions across meetings, monitor key topics, and turn conversations into next steps for sales, customer success, marketing, and internal teams. Fathom integrates with tools such as Google Meet, Zoom, Microsoft Teams, Gmail, Slack, Salesforce, HubSpot, Notion, Asana, ChatGPT, Claude, Zapier, and public API or MCP workflows. Built for teams and individuals, Fathom helps reduce meeting admin, improve follow-through, and keep important decisions visible. 5.0 out of 5 stars 7,880 Ratings Visit Website for Fathom CTM CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 4.5 out of 5 stars 939 Ratings Visit Website for CTM Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 4.3 out of 5 stars 1,838 Ratings Visit Website for Aircall Dialpad Support Dialpad Contact Center is Dialpad's AI-native platform for customer experience — the connective layer where conversations, intelligence, and action come together in real time. At its core, Dialpad Contact Center is the world's first Agentic AI contact center: AI agents that don't just transcribe or summarize, but reason, resolve, and act autonomously across the full customer journey. Instead of routing customers between disconnected tools, Dialpad Contact Center unifies voice, digital, and human agents in one platform, connecting the voice and data silos that have historically kept support teams siloed and reactive. Every interaction becomes part of a compounding intelligence layer. With 775M+ AI recaps and counting, Dialpad Contact Center turns each conversation into operational insight that improves resolution rates, agent productivity, and CX outcomes over time. That intelligence is continuously optimized, governed, and made visible across your organization through Dialpad's Guardian safety layer, ensuring secure, enterprise-grade AI operations at scale. Dialpad Contact Center is built to resolve up to 80% of issues autonomously, reducing operational complexity while giving human agents the context they need for what still requires a human touch. People stay at the core; intelligence sits at the edge, ready to act the moment it's needed. Rather than asking enterprises to take autonomy on faith, Dialpad Contact Center is validated through Dialpad's Proving Ground, so teams can confirm ROI and reliability before committing at scale — a modern alternative to legacy, static bots and fragmented support stacks. 4.3 out of 5 stars 1,607 Ratings Visit Website for Dialpad Support QEval QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring. Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts. QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. 4.2 out of 5 stars 30 Ratings Visit Website for QEval Sage Intacct Sage Intacct is a premier cloud-based financial management software designed for growing businesses. It offers comprehensive features including core financials, accounts payable and receivable, cash management, and multi-entity consolidations. Sage Intacct's advanced modules cater to complex financial needs, ensuring scalability as your business grows. The software integrates seamlessly with other business applications, providing real-time financial and operational insights. Its user-friendly interface and customizable dashboards empower your team to adapt quickly and make data-driven decisions. Sage Intacct's robust reporting capabilities and automation of key financial processes help improve accuracy, efficiency, and compliance. Trusted by thousands of organizations, Sage Intacct streamlines financial operations, enhances visibility, and drives business growth. With award-winning customer support and continuous innovation, Sage Intacct is your partner. 4.3 out of 5 stars 8,791 Ratings Visit Website for Sage Intacct Shape Software Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape's suite of services today. 4.6 out of 5 stars 136 Ratings Visit Website for Shape Software Google Workspace Google Workspace with Gemini integrates premium AI into Gmail, Docs, Drive, Meet, and more, helping businesses work smarter, not harder. Draft emails faster, generate ideas, and summarize documents effortlessly with AI-powered assistance. Manage tasks, schedule meetings, and stay organized across devices with seamless collaboration tools. Whether you're handling client communications, creating content, or running daily operations, Workspace helps businesses stay productive and focused. Workspace provides companies with professional branding (e.g., name@yourcompany), pooled cloud storage, and strict data privacy, ensuring your business data belongs entirely to you and is never used for advertising purposes. Gemini, Google’s most powerful AI, is now seamlessly integrated into the apps you already use. Instead of juggling fragmented apps, Workspace offers a unified, highly productive environment. Save 25% today on any plan (Starter, Standard, or Plus) for your first 3 months by clicking "Save 25%" above! 4.6 out of 5 stars 69,271 Ratings Visit Website for Google Workspace CallHub CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. 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About Otter is where conversations live. Generate rich notes for meetings, interviews, lectures, and other important voice conversations with Otter, your AI-powered assistant. Organizations who have the Otter advantage. Teams big and small trust Otter to transcribe their important conversations. Our shiny new release, Otter 2.0, adds more functionality to improve collaboration and productivity. The Teams plan includes capabilities designed especially for small and medium businesses and teams in larger enterprises. Record and review in real time. Search, play, edit, organize, and share your conversations from any device. Record conversations using Otter on your phone or web browser. Import or sync recordings from other services. Integrate with Zoom. Get real-time streaming transcripts and, within minutes, rich, searchable notes with text, audio, images, speaker ID, and key phrases. Share or export voice notes to inform others and get on the same page.	About Scratchboard is a Windows desktop organizer for storing and retrieving frequently used information. It arranges text in a hierarchical tree, allowing users to keep related details in separate branches and quickly locate them with search and bookmarks. Users can copy a branch’s text to the clipboard with a double-click, which can help when entering recurring information into forms or other applications. Editing tools include search and replace, macros, and spell checking. Scratchboard also supports encryption and password protection for stored information, along with interface skins. It can be used to organize reference notes, account details, software keys, contact information, and reusable text in one structured workspace. A free trial is available, and the product is offered as a paid Windows application.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Teams of all sizes that want to generate rich notes from meetings, interviews, lectures, and more	Audience Individuals who organize reference information such as account details, contacts, links, software keys, and reusable text, including people who repeatedly enter information into forms.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $8.33 per month Free Version Supported Free Trial Not Supported	Pricing $25 A Scratchboard license costs $25. The free trial lasts 45 days; some minor features are disabled during the trial. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 3.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Good web presence. Perhaps is a good product, if only the company would upgrade me to the level that I paid for 3 months ago. The interface is very easy to use. I can drag and drop many files at once and it will notify me when they are complete. Cons These techies have their email and web so protected by an AI Great Wall that there is no way to contact them. I paid $100 for their "Pro" on Sept 19 2021, but have yet to get the upgrade on Dec 15!!! Innumerable emails and. "support requests" have. only been answered by AI bots that do not understand English. Their "support" is nonexistent!!!! I have been using this platform for a few years now and have no complaints about it!
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Otter.ai Founded: 2016 United States otter.ai/	Company Information Gammadyne Founded: 1998 United States www.gammadyne.com/sb.htm
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Categories AI Copilots Supported AI Meeting Assistants Supported AI Productivity Supported AI Tools Supported Call Recording Supported Closed Captioning Supported Conversation Intelligence Supported Dictation Supported Education Supported Note-Taking Supported Speech Recognition Supported Speech to Text Supported Subtitle Supported Transcription Supported	Categories Note-Taking Supported
Note-Taking Features Categories / Organization Not Supported Clip From Web Not Supported Document Scanning Not Supported Formatting / Markdown Not Supported Handwriting Not Supported Hyperlinking Not Supported Image Insertion Supported List/Checklist Creation Not Supported Printing Not Supported Search Supported Sharing / Collaboration Supported Syncing Not Supported Templates Not Supported Voice Notes Not Supported Show More Features Call Recording Features Archiving Supported Call Sharing Supported Distributed Call Recording Not Supported Event Triggered Recording Supported File Transfer Supported Instant Retrieval Not Supported On-Demand Recording Supported Recording Bookmarking Not Supported Scheduled Recording Supported Screen Activity Recording Supported Video Call Recording Supported Speech Recognition Features Audio Capture Supported Automatic Form Fill Not Supported Automatic Transcription Supported Call Analysis Not Supported Concatenated Speech Not Supported Continuous Speech Not Supported Customizable Macros Not Supported Multi-Languages Not Supported Specialty Vocabularies Supported Speech-to-Text Analysis Supported Variable Frequency Not Supported Voice Recognition Supported Transcription Features AI / Machine Learning Supported Annotations Supported Audio/Video File Upload Supported Automatic Transcription Supported Collaboration Tools Supported File Sharing Supported For Manual Transcription Not Supported Full Text Search Supported Multi-Language Support Not Supported Natural Language Processing (NLP) Supported Playback Controls Supported Speech Recognition Supported Subtitles Supported Text Editor Supported Timecoding Supported	Note-Taking Features Categories / Organization Supported Clip From Web Not Supported Document Scanning Not Supported Formatting / Markdown Not Supported Handwriting Not Supported Hyperlinking Supported Image Insertion Not Supported List/Checklist Creation Not Supported Printing Supported Search Supported Sharing / Collaboration Not Supported Syncing Not Supported Templates Not Supported Voice Notes Not Supported
Integrations Axis LMS Supported ClosedLoop AI Supported Coursiv Supported Dropbox Supported Google Calendar Supported Google Chrome Supported Google Meet Supported Grok Bot Supported HyperOrbit Supported Microsoft Teams Supported Outdoo AI Supported Singulr Supported Speakwise Supported Vindaris Supported Zoom Supported alfred_ Supported Show More Integrations View All 17 Integrations	Integrations Axis LMS Not Supported ClosedLoop AI Not Supported Coursiv Not Supported Dropbox Not Supported Google Calendar Not Supported Google Chrome Not Supported Google Meet Not Supported Grok Bot Not Supported HyperOrbit Not Supported Microsoft Teams Not Supported Outdoo AI Not Supported Singulr Not Supported Speakwise Not Supported Vindaris Not Supported Zoom Not Supported alfred_ Not Supported Show More Integrations
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