Otter.ai vs. Phrase Comparison


Otter.ai	Phrase Eversight Studio LLC	+	+
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		Related Products Google Cloud Speech-to-Text Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI research and technology, Google Cloud's Speech-to-Text API helps you accurately transcribe speech into text in 73 languages and 137 different local variants. Leverage Google’s most advanced deep learning neural network algorithms for automatic speech recognition (ASR) and deploy ASR wherever you need it, whether in the cloud with the API, on-premises with Speech-to-Text On-Prem, or locally on any device with Speech On-Device. 443 Ratings Visit Website Fathom Fathom is an AI notetaking platform that records, transcribes, summarizes, and organizes meetings so users can stay focused on the conversation. The platform supports bot-based and bot-free capture, giving individuals and teams flexible ways to capture meeting notes. Fathom provides accurate transcripts, instant summaries, action items, follow-up details, and searchable meeting history. Users can ask questions across meetings, monitor key topics, and turn conversations into next steps for sales, customer success, marketing, and internal teams. Fathom integrates with tools such as Google Meet, Zoom, Microsoft Teams, Gmail, Slack, Salesforce, HubSpot, Notion, Asana, ChatGPT, Claude, Zapier, and public API or MCP workflows. Built for teams and individuals, Fathom helps reduce meeting admin, improve follow-through, and keep important decisions visible. 7,880 Ratings Visit Website CTM CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 939 Ratings Visit Website Dialpad Support Dialpad Contact Center is Dialpad's AI-native platform for customer experience — the connective layer where conversations, intelligence, and action come together in real time. At its core, Dialpad Contact Center is the world's first Agentic AI contact center: AI agents that don't just transcribe or summarize, but reason, resolve, and act autonomously across the full customer journey. Instead of routing customers between disconnected tools, Dialpad Contact Center unifies voice, digital, and human agents in one platform, connecting the voice and data silos that have historically kept support teams siloed and reactive. Every interaction becomes part of a compounding intelligence layer. With 775M+ AI recaps and counting, Dialpad Contact Center turns each conversation into operational insight that improves resolution rates, agent productivity, and CX outcomes over time. That intelligence is continuously optimized, governed, and made visible across your organization through Dialpad's Guardian safety layer, ensuring secure, enterprise-grade AI operations at scale. 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Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts. QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. 30 Ratings Visit Website Sage Intacct Sage Intacct is a premier cloud-based financial management software designed for growing businesses. It offers comprehensive features including core financials, accounts payable and receivable, cash management, and multi-entity consolidations. Sage Intacct's advanced modules cater to complex financial needs, ensuring scalability as your business grows. The software integrates seamlessly with other business applications, providing real-time financial and operational insights. Its user-friendly interface and customizable dashboards empower your team to adapt quickly and make data-driven decisions. Sage Intacct's robust reporting capabilities and automation of key financial processes help improve accuracy, efficiency, and compliance. Trusted by thousands of organizations, Sage Intacct streamlines financial operations, enhances visibility, and drives business growth. With award-winning customer support and continuous innovation, Sage Intacct is your partner. 8,791 Ratings Visit Website Shape Software Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape's suite of services today. 136 Ratings Visit Website Google Workspace Google Workspace with Gemini integrates premium AI into Gmail, Docs, Drive, Meet, and more, helping businesses work smarter, not harder. Draft emails faster, generate ideas, and summarize documents effortlessly with AI-powered assistance. Manage tasks, schedule meetings, and stay organized across devices with seamless collaboration tools. 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About Otter is where conversations live. Generate rich notes for meetings, interviews, lectures, and other important voice conversations with Otter, your AI-powered assistant. Organizations who have the Otter advantage. Teams big and small trust Otter to transcribe their important conversations. Our shiny new release, Otter 2.0, adds more functionality to improve collaboration and productivity. The Teams plan includes capabilities designed especially for small and medium businesses and teams in larger enterprises. Record and review in real time. Search, play, edit, organize, and share your conversations from any device. Record conversations using Otter on your phone or web browser. Import or sync recordings from other services. Integrate with Zoom. Get real-time streaming transcripts and, within minutes, rich, searchable notes with text, audio, images, speaker ID, and key phrases. Share or export voice notes to inform others and get on the same page.	About Phrase is an AI note-taking app for meetings, interviews, lectures and voice notes on iPhone, iPad and Mac, with Apple Watch recording. It turns recordings and imported audio, video, PDFs and photos into editable notes containing summaries, decisions and action items. Each note can keep its source recording and a timestamped, speaker-labeled transcript so users can replay a passage and check what was said. The block editor supports headings, to-dos, quotes, code, formulas, diagrams and photos. Phrase can search across notes and answer questions with links to source notes; its assistant can also help edit notes and prepare follow-ups, with approval for sensitive actions. Phrase is free to download, requires no Phrase account, and offers a Pro subscription with additional AI features and optional iCloud sync. Media is processed in the cloud.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Teams of all sizes that want to generate rich notes from meetings, interviews, lectures, and more	Audience Professionals, teams, students and teachers who record meetings, interviews and lectures.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $8.33 per month Free Version Supported Free Trial Not Supported	Pricing $20/month The free tier includes up to 100 notes and one media-to-note conversion. Pro costs $20/month in the US and includes unlimited notes, additional conversions, AI features and optional iCloud sync; usage limits are shown in the app. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 3.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Good web presence. Perhaps is a good product, if only the company would upgrade me to the level that I paid for 3 months ago. The interface is very easy to use. I can drag and drop many files at once and it will notify me when they are complete. Cons These techies have their email and web so protected by an AI Great Wall that there is no way to contact them. I paid $100 for their "Pro" on Sept 19 2021, but have yet to get the upgrade on Dec 15!!! Innumerable emails and. "support requests" have. only been answered by AI bots that do not understand English. Their "support" is nonexistent!!!! I have been using this platform for a few years now and have no complaints about it!
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Otter.ai Founded: 2016 United States otter.ai/	Company Information Eversight Studio LLC Founded: 2026 United States phrase.so
Alternatives Fathom Fathom.ai	Alternatives Otter.ai
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Vibe Otter	Kimiko Inovia AI Solutions
HiveOtter View All	Reline View All
Categories AI Copilots Supported AI Meeting Assistants Supported AI Productivity Supported AI Tools Supported Call Recording Supported Closed Captioning Supported Conversation Intelligence Supported Dictation Supported Education Supported Note-Taking Supported Speech Recognition Supported Speech to Text Supported Subtitle Supported Transcription Supported	Categories AI Meeting Assistants Supported
Show More Features Call Recording Features Archiving Supported Call Sharing Supported Distributed Call Recording Not Supported Event Triggered Recording Supported File Transfer Supported Instant Retrieval Not Supported On-Demand Recording Supported Recording Bookmarking Not Supported Scheduled Recording Supported Screen Activity Recording Supported Video Call Recording Supported Note-Taking Features Categories / Organization Not Supported Clip From Web Not Supported Document Scanning Not Supported Formatting / Markdown Not Supported Handwriting Not Supported Hyperlinking Not Supported Image Insertion Supported List/Checklist Creation Not Supported Printing Not Supported Search Supported Sharing / Collaboration Supported Syncing Not Supported Templates Not Supported Voice Notes Not Supported Speech Recognition Features Audio Capture Supported Automatic Form Fill Not Supported Automatic Transcription Supported Call Analysis Not Supported Concatenated Speech Not Supported Continuous Speech Not Supported Customizable Macros Not Supported Multi-Languages Not Supported Specialty Vocabularies Supported Speech-to-Text Analysis Supported Variable Frequency Not Supported Voice Recognition Supported Transcription Features AI / Machine Learning Supported Annotations Supported Audio/Video File Upload Supported Automatic Transcription Supported Collaboration Tools Supported File Sharing Supported For Manual Transcription Not Supported Full Text Search Supported Multi-Language Support Not Supported Natural Language Processing (NLP) Supported Playback Controls Supported Speech Recognition Supported Subtitles Supported Text Editor Supported Timecoding Supported
Integrations Apple Reminders Not Supported Axis LMS Supported ClosedLoop AI Supported Coursiv Supported Dropbox Supported Google Calendar Supported Google Chrome Supported Google Meet Supported Grok Bot Supported HyperOrbit Supported Microsoft Teams Supported Outdoo AI Supported Singulr Supported Speakwise Supported Vindaris Supported Zoom Supported alfred_ Supported Show More Integrations View All 17 Integrations	Integrations Apple Reminders Supported Axis LMS Not Supported ClosedLoop AI Not Supported Coursiv Not Supported Dropbox Not Supported Google Calendar Not Supported Google Chrome Not Supported Google Meet Not Supported Grok Bot Not Supported HyperOrbit Not Supported Microsoft Teams Not Supported Outdoo AI Not Supported Singulr Not Supported Speakwise Not Supported Vindaris Not Supported Zoom Not Supported alfred_ Not Supported Show More Integrations View All 1 Integration
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