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About

OrderRules is a Shopify app designed to help merchants prevent overselling by automatically enforcing order limits, store hours, and customer purchase restrictions at checkout. The platform allows businesses to set daily, weekly, or monthly order caps while automatically pausing checkout once capacity is reached. OrderRules also supports automated business hours, per-product limits, collection limits, and per-customer purchase controls to help merchants manage fulfillment more efficiently. Built on Shopify Functions, the app validates orders directly inside Shopify’s checkout engine for fast and reliable enforcement without requiring custom code. The platform includes analytics dashboards, email notifications, and historical reporting to help businesses monitor capacity usage and optimize operations. By automating checkout restrictions and fulfillment controls, OrderRules helps Shopify merchants reduce refunds, prevent overbooking, and run more predictable operations.

About

Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. One plan with no monthly fee and unlimited seats: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, product review collection and moderation, each customer's tickets, reviews and points on the Shopify customer page, loyalty points and referrals, and a help center. The AI agents work from the first day: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, triage tickets and draft replies for the team, and moderate reviews and draft their answers. Every AI agent is free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, billed through Shopify within the monthly budget the merchant sets. Reponse works in English and French and installs from the Shopify App Store.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify merchants, bakeries, restaurants, florists, handmade product sellers, meal prep companies, limited-drop retailers, and businesses needing automated order limits and fulfillment capacity management

Audience

Shopify merchants and ecommerce support teams

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Not Supported
Free Trial Supported

Pricing

$0.05/AI task
$0.05 per AI task, with no monthly fee: unlimited seats, the shared inbox, human live chat, tickets, reviews, loyalty and referrals are included, and only the AI agents' work is billed. Every AI agent is free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, within the monthly budget you set. Billed through Shopify.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

eFoli
Founded: 2013
Bangladesh
www.orderrules.com

Company Information

Reponse
France
reponse.ai

Alternatives

Alternatives

Ticketline

Ticketline

Bodanius
Dealeasy

Dealeasy

Logbase

Categories

eCommerce Tools Supported

Categories

Help Desk Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Integrations

Shopify Supported

Integrations

Shopify Supported
Claim OrderRules and update features and information
Claim OrderRules and update features and information
Claim Reponse and update features and information
Claim Reponse and update features and information