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About

OrderLogix automates daily processing tasks, enables first contact resolution for customer service inquiries, and provides consistent reporting across all order channels. By streamlining and automating routine processes and minimizing paperwork, your entire work force can focus on customer satisfaction and growth. You get the ability to monitor, manage and quickly adjust all of the key aspects of your multi-channel sales process—scripts, offers, continuity, discounts, up-sells, cross-sells, and other elements of customer satisfaction—in real time to achieve the best results. The platform can be easily integrated with every order channel. This includes tracking and managing order data but also the ability to process those orders using one or more fulfillment companies or call centers of your choice based on how you operate.

About

Centralized management of 10 types of communication. Realize sharing and management for the entire team. Inquiries from multiple channels such as email, phone, and LINE can be aggregated on one screen and shared and managed by multiple users. Centralized inquiry response with simple operation Supports multi-channel, assists in improving the efficiency and quality of inquiry operations. With the analysis function that can identify the issues of responding to inquiries, it leads to the improvement of business flow and the efficiency of customer response.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for an Order Management solution

Audience

Anyone searching for a Collaboration platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$249 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OrderLogix
Founded: 2003
orderlogix.com

Company Information

Re:lation
Japan
ingage.jp/relation/

Alternatives

Alternatives

Focus Desk

Focus Desk

Focus Telecom
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traggr

product kitchen
KxResidential

KxResidential

Kinetic Software

Categories

Categories

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Integrations

Revaly

Integrations

Revaly
Claim OrderLogix and update features and information
Claim OrderLogix and update features and information
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Claim Re:lation and update features and information