Audience
Anyone searching for a Collaboration platform
About Re:lation
Centralized management of 10 types of communication. Realize sharing and management for the entire team. Inquiries from multiple channels such as email, phone, and LINE can be aggregated on one screen and shared and managed by multiple users. Centralized inquiry response with simple operation Supports multi-channel, assists in improving the efficiency and quality of inquiry operations. With the analysis function that can identify the issues of responding to inquiries, it leads to the improvement of business flow and the efficiency of customer response.
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Company Information
Re:lation
Japan
ingage.jp/relation/
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