OrbusInfinity

OrbusInfinity

Orbus Software
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About

OrbusInfinity is a globally recognized, market leading software platform for organizations to manage, govern and visualize their business and IT transformation. OrbusInfinity is the only Enterprise Transformation tool built from the ground up to integrate with and harness the world’s leading suite of enterprise-grade, secure, business productivity tools: Microsoft 365. Supporting 4 core disciplines for enterprise transformation: Enterprise Architecture, Strategic Portfolio Management, Business Process Analysis and Governance, Risk & Compliance. OrbusInfinity offers unparalleled support for transformation use cases, with hundreds of proven business outcomes. The core of the OrbusInfinity platform is a SaaS repository with a fixed or extend-able metamodel that supports major industry frameworks: TOGAF, BPMN, ArchiMate, ITIL, COBIT and more. This provides a comprehensive and governed single source of truth, all in the cloud. Book a demo to find out more.

About

vtenext is the first and only All-In-One CRM equipped with a BPMN Engine and AI algorithms. Departmental silos are a dangerous productivity killer that you need to avoid. Boost your intra-organizational communication and reach your business objective through the features of a real Holistic CRM, a tool able to improve the efficiency of each business area. BPMN Engine This is a natively integrated tool which, through a graphic interface, allows to digitize and automate each kind of business process, avoiding collaborators to do tasks with low added value and minimizing loss of time and errors. Artificial Intelligence Integrated algorithms allow to make your organization more effective and efficient, through: - automatic tickets and leads classificators - lead generation chatbot - internal and external support chatbot - OCR Increase efficiency and automate marketing and pre-sales activities, sales, customer service and project management through vtenext now!

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Enterprise organizations

Audience

Small, medium and large companies

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$24/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.2 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I appreciate the ability to navigate the modules and their connections, as well as the very useful link with email; in the future, I will make greater use of the software for marketing campaigns.
  • The modules are perfectly organized and easy to navigate, ensuring no information is lost; beside, finding everything you need becomes very easy to do.
  • The biggest advantage of VTENEXT is its flexibility and customization capabilities. It allows companies to adapt workflows, automations, and processes to their real operational needs instead of forcing them into rigid standard procedures. We particularly appreciate the workflow automation tools, API integrations, and the ability to centralize sales, support, and operational activities within a single platform. This has helped improve organization, reduce manual work, and increase visibility across different departments. Another strong point is scalability: the platform works well both for small businesses and for more structured organizations with advanced requirements. The support team is also highly competent and collaborative, which is extremely valuable for implementation partners and system integrators.
  • it is a product designed and programmed specifically for the customer It's simple, intuitive, with a support team that's always available
  • Before finding VTENEXT I tried many other more complicated software. The idea of ​​abandoning my project was strong but then I found this great solution and I regained confidence. The program is solid and offers so many possibilities that sometimes I wonder if I will be able to use them all.

Cons

  • The processes and their documentation are not user-friendly; support from a VTE team expert is required. The manual is intended for IT experts.
  • No major criticisms, also because any potential issue was either fixed or customized via a Ticket Support.
  • Because VTENEXT is highly flexible and customizable, the initial setup and configuration phase can require time and technical expertise, especially for companies with complex processes or limited internal IT skills. Some advanced configuration areas could be more intuitive for non-technical users, and certain interface sections could benefit from a more modern and simplified user experience. We would also appreciate further development of AI-driven features and additional low-code/no-code tools to make advanced automations even more accessible to business users without technical backgrounds.
  • I have no negative things to report. Any problems I've encountered have always been resolved promptly.
  • It takes some confidence to navigate the settings menus and subs. A fresh new graphical interface could make your work even more enjoyable.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Orbus Software
Founded: 2004
United Kingdom
www.orbussoftware.com/product/orbusinfinity

Company Information

vtenext
Founded: 2006
Italy
www.vtenext.com

Alternatives

Alternatives

Archi

Archi

Phil Beauvoir
erwin Evolve

erwin Evolve

Quest Software

Categories

Categories

Collaboration Supported
CRM Supported
Customer Service Supported
Event Management Supported
Lead Management Supported
Marketing Supported
Sales Supported

Business Process Management Features

Access Controls / Permissions Not Supported
Alerts / Notifications Not Supported
Business Process Automation Not Supported
Business Rules Management Supported
Collaboration Not Supported
Process Change Tracking Not Supported
Process Mapping Not Supported
Process Modeling & Design Not Supported
Visual Workflow Management Supported

ERP Features

Accounting Integration Not Supported
Accounting Management Not Supported
CRM Not Supported
Dashboard Supported
Distribution Management Not Supported
Enterprise Asset Management Supported
Financial Management Not Supported
HR Management Not Supported
Inventory Management Not Supported
Order Management Not Supported
Project Management Supported
Purchase Order Management Not Supported
Purchasing Not Supported
Reporting/Analytics Not Supported
Sales Management Not Supported
Supply Chain Management Not Supported
Warehouse Management Not Supported

Enterprise Architecture Features

Application Portfolio Management Supported
Architecture Governance Supported
Capability Mapping Supported
Diagramming Supported
Idea Management Supported
Modeling & Simulation Supported
Project Management Supported
Risk Assessment Supported
Transformation Roadmapping Supported
Version Control Supported

GRC Features

Auditing Supported
Disaster Recovery Not Supported
Environmental Compliance Supported
Incident Management Not Supported
Internal Controls Management Supported
IT Risk Management Supported
Operational Risk Management Supported
Policy Management Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Not Supported
Contract/License Management Not Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Not Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

Business Process Management Features

Access Controls / Permissions Not Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Supported
Visual Workflow Management Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Supported
Room Block Management Not Supported
Social Media Promotion Supported
Sponsorship Management Not Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Not Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Integrations

3CX Not Supported
Cherwell Software Supported
Flexera One Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Jira Supported
Jira Align Not Supported
Lucidchart Supported
Magento Not Supported
Mailchimp Not Supported
Microsoft 365 Supported
Microsoft Exchange Not Supported
Microsoft Visio Supported
OneTrust Privacy Automation Supported
Salesforce Not Supported
ServiceNow Supported
Shopify Not Supported
Vtiger CRM Not Supported
WooCommerce Not Supported
Zimbra Not Supported

Integrations

3CX Supported
Cherwell Software Not Supported
Flexera One Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Jira Not Supported
Jira Align Supported
Lucidchart Not Supported
Magento Supported
Mailchimp Supported
Microsoft 365 Not Supported
Microsoft Exchange Supported
Microsoft Visio Not Supported
OneTrust Privacy Automation Not Supported
Salesforce Supported
ServiceNow Not Supported
Shopify Supported
Vtiger CRM Supported
WooCommerce Supported
Zimbra Supported
Claim OrbusInfinity and update features and information
Claim OrbusInfinity and update features and information
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Claim vtenext and update features and information