+
+

Related Products

  • Wrike
    7,635 Ratings
    Visit Website
  • Quant
    86 Ratings
    Visit Website
  • OfficeSpace Software
    189 Ratings
    Visit Website
  • ONLYOFFICE Docs
    715 Ratings
    Visit Website
  • ClickUp
    19,572 Ratings
    Visit Website
  • Banker's Dashboard
    6 Ratings
    Visit Website
  • Filerev
    3 Ratings
    Visit Website
  • Shape Software
    136 Ratings
    Visit Website
  • Randstad RiseSmart
    26 Ratings
    Visit Website
  • Jama Connect
    416 Ratings
    Visit Website

About

Oracle Smart Space includes the first gadget-based user interface designed specifically for enterprise performance management and business intelligence. Offered as part of the Oracle Business Intelligence foundation, Smart Space consists of a set of configurable gadgets that run on the desktop providing continuous access to financial, operational, and performance-related information. In addition, Smart Space includes a development toolkit for creating additional gadgets and services that employ common development languages and methodologies and a secure instant messaging system for shared decision-making. Because the content within Smart Space gadgets is updated automatically throughout the day, business users no longer have to hunt for current data or struggle to find the latest version of reports. Using a visually compelling, intuitively designed interface, users can effortlessly adapt Smart Space to the way they work.

About

Technology can make life so much better when it works. But it doesn’t always. That’s why we’re available at a moment’s notice. From PCs and Macs, to iOS and Android, to connected devices like home automation systems, home theaters, wearables, gaming systems, and even drones — we get you set up and keep things running. Go ahead. Enjoy your gadgets.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises seeking a solution to manage their financial, operational and performance related information

Audience

Companies in need of a powerful Call Center solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Oracle
United States
www.oracle.com/middleware/technologies/smart-space.html

Company Information

Support.com
support.com

Alternatives

Alternatives

Omni CMS

Omni CMS

Modern Campus
Halp

Halp

Atlassian
SmartThings

SmartThings

Samsung

Categories

Categories

Call Center Supported
Customer Service Supported
Help Desk Supported
ITSM Supported
Remote Support Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Not Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Not Supported
Problem Management Not Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Not Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Supported

Integrations

Oracle Business Intelligence (OBIEE) Supported
Oracle Hyperion Supported

Integrations

Oracle Business Intelligence (OBIEE) Not Supported
Oracle Hyperion Not Supported
Claim Oracle Smart Space and update features and information
Claim Oracle Smart Space and update features and information
Claim Support.com and update features and information
Claim Support.com and update features and information