Oracle Digital AssistantOracle
|
||||||
Related Products
|
||||||
About
Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.
|
About
fonio is an AI phone assistant that answers calls around the clock and handles conversations like a human employee. It can receive calls, understand each caller’s request, answer common questions, collect structured information, forward urgent or specialized inquiries, schedule appointments, and send transcripts or callback notes when staff are unavailable. Businesses can define the assistant’s voice, language, welcome message, in-call behavior, escalation rules, and post-call workflows without coding. fonio can handle multiple calls at once, helping teams avoid missed calls and long hold times during busy periods. Its multilingual assistant supports more than 35 languages, automatically recognizes the caller’s language, responds appropriately, and can switch languages during a conversation. It connects with calendar tools, CRMs, databases, and internal systems through native integrations and APIs, allowing it to check availability, retrieve information, write data back, etc.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies and websites searching for a conversational AI solution for customer experience that can provide answers across all customer experience touchpoints
|
Audience
Companies that need to answer calls, schedule visits, and route urgent cases without keeping receptionists constantly on duty
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
€99 per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationOracle
Founded: 1977
United States
www.oracle.com/chatbots/digital-assistant-for-cx/
|
Company Informationfonio
Founded: 2024
Austria
www.fonio.ai/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Cal.com
Calendly
Cisco AnyConnect
Decimal
Deloitte Compliance Suite
Dimension Labs
Eloqua
HubSpot CRM
Kinetica
Mailchimp
|
Integrations
Cal.com
Calendly
Cisco AnyConnect
Decimal
Deloitte Compliance Suite
Dimension Labs
Eloqua
HubSpot CRM
Kinetica
Mailchimp
|
|||||
|
|
|