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About

Built on a cloud platform that incorporates best practices and applied emerging technologies, Oracle Cloud CX offers tools simple enough for business users to manage, yet powerful enough for developers to extend. Oracle CX applications are innovative and flexible, and provide consistent performance and security. Oracle Cloud CX takes a data-first approach, connecting customer behaviors, transactions, and demographics across marketing, sales, service, and your back-office applications to create the next great experience for each individual. Oracle has been helping customers manage, secure, and drive business value from data for more than 40 years. Data is our DNA. Create, syndicate, and distribute relevant and consistent content and offers to personalize customer experiences. Oracle Content Management anchors all enterprise content and assets—invoices, marketing assets, company files, images, and videos—in one place.

About

Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a CX solution built on a cloud platform that incorporates best practices and applied emerging technologies

Audience

Companies and websites searching for a conversational AI solution for customer experience that can provide answers across all customer experience touchpoints

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/platform/

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/chatbots/digital-assistant-for-cx/

Alternatives

Alternatives

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basis2

basis2

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Categories

Categories

Integrations

CrowdTwist
Oracle Advertising
Oracle Marketing
Oracle Responsys
Oracle Service
Azure NetApp Files
Celaton inSTREAM
DBeaver Community
Deloitte Compliance Suite
FloorManager
GoSaaS Data Migrator
Higher Logic Vanilla
Mayday
Oracle BlueKai
Oracle Cloud Infrastructure
Oracle Fusion SCM Analytics
Oracle MyLearn
Oracle Sales
Oracle Subscription Management
SmartShare

Integrations

CrowdTwist
Oracle Advertising
Oracle Marketing
Oracle Responsys
Oracle Service
Azure NetApp Files
Celaton inSTREAM
DBeaver Community
Deloitte Compliance Suite
FloorManager
GoSaaS Data Migrator
Higher Logic Vanilla
Mayday
Oracle BlueKai
Oracle Cloud Infrastructure
Oracle Fusion SCM Analytics
Oracle MyLearn
Oracle Sales
Oracle Subscription Management
SmartShare
Claim Oracle Cloud CX and update features and information
Claim Oracle Cloud CX and update features and information
Claim Oracle Digital Assistant and update features and information
Claim Oracle Digital Assistant and update features and information