Optimal WorkshopOptimal
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Related Products
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About
Optimal is the world’s most loved user insights platform, empowering every role in every business to embrace user insights through accessible, AI-powered tools that drive measurable business impact. From product managers and UX researchers to designers, marketers, and CX leaders, Optimal makes it easy for anyone to discover what users need, and act on it with confidence.
Run user research and user testing at scale, including usability testing, card sorting, tree testing, surveys, and prototype validation, without needing a research background. Get fast, AI-powered analysis, recruit global participants, and share clear insights that drive action.
Trusted by leading teams, Optimal helps reduce risk, improve UX, and deliver better digital experiences at speed.
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About
UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Optimal is the user insights platform built for enterprise teams who care deeply about designing better digital experiences through real user feedback. From product managers and UX researchers to designers, marketers, and CX professionals, Optimal empowers every role to make smarter decisions with fast and AI-powered insights. Trusted by global enterprises like Netflix, Apple, HSBC, and government agencies, Optimal helps teams conduct usability testing, card sorting, tree testing, surveys, and qualitative research – all in one intuitive, secure platform. Whether you're validating product features, improving accessibility, or reducing user friction, Optimal delivers research-backed clarity that drives business results. Our platform is serving large organizations in sectors like technology, financial services, energy, airlines, and government. If your team is scaling research, improving customer experience, or making user-centered decisions at speed – Optimal is the right platform for you.
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Audience
Enterprise marketing, product, design, and customer experience teams seeking fast, reliable, and scalable human insight solutions to drive customer-centric business growth
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$199/month
All plans:
- Unlimited seats - Unlimited participant responses per study - All tools and study types included
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationOptimal
Founded: 2007
New Zealand
www.optimalworkshop.com
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Company InformationUserTesting
Founded: 2007
United States
usertesting.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Usability Testing Features
A/B Testing
Supported
Annotations
Not Supported
Audience Targeting
Supported
Heatmaps
Supported
Impression Testing
Not Supported
Mobile Testing
Not Supported
Moderated Usability Testing
Not Supported
Prototype Testing
Supported
Quantitative Metrics
Supported
Remote User Testing
Supported
Reporting / Analytics
Supported
Surveys and Feeback
Supported
Video Recording / Transcription
Supported
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AB Testing Features
Audience Targeting
Supported
Campaign Segmentation
Not Supported
Funnel Analysis
Not Supported
Heatmaps
Not Supported
Landing Pages / Web Forms
Not Supported
Multivariate Testing
Not Supported
Split Testing
Not Supported
Statistical Relevance Analysis
Not Supported
Surveys
Not Supported
Test Scheduling
Supported
Visual Editor
Not Supported
Mobile App Testing Features
Functional Testing
Supported
Installation Testing
Not Supported
Interruption Testing
Not Supported
Memory Testing
Not Supported
Performance Testing
Supported
Usability Testing
Supported
UX Features
Animation
Not Supported
For Mobile
Supported
For Websites
Supported
Heatmaps
Not Supported
Prototyping
Supported
Screen Activity Recording
Supported
Unmoderated Testing
Supported
Usability Testing
Supported
User Journeys
Supported
User Research
Supported
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Integrations
Figma
Supported
Adobe XD
Not Supported
Atlassian Rovo
Not Supported
Cint
Supported
Condens
Not Supported
Desktop.com
Not Supported
EnjoyHQ
Not Supported
Google Calendar
Not Supported
Jira
Not Supported
Jira Work Management
Not Supported
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Integrations
Figma
Supported
Adobe XD
Supported
Atlassian Rovo
Supported
Cint
Not Supported
Condens
Supported
Desktop.com
Supported
EnjoyHQ
Supported
Google Calendar
Supported
Jira
Supported
Jira Work Management
Supported
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