Optima ProAchieva.ai
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WorkTrakkerPRONetworks & More!
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About
Optima Pro is a field service software solution to manage work orders, warranties, service contracts, field service scheduling, spare parts inventory, and the service organization.
Achieva's flagship Salesforce product, Optima Pro is a tool for mobile workforces, used to streamline field service operations. It optimizes Field Service workflows by organizing service delivery personnel teams as per their skills and time-slot availability, tracking the service contracts and offering automatic renewal provisions, generating/modifying invoices, and allowing dispatchers/managers access to the real-time location of agents.
The field service industry is one segment that is often under pressure to synchronize its tasks. They have the high-end responsibility of keeping a track of on-site service, dispatch technicians for installations, repairs, maintenance, and honoring the customer SLAs.
Best For
SMEs, Agencies, Enterprises
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About
Our cloud-based work order software is not just a remote helpdesk—it will save you time, money, and maybe even your sanity. Tired of sifting through sticky notes (i.e., “work orders”), updating spreadsheets, losing track of projects, and fielding colleagues’ maintenance requests in the lunchroom? Then subscribe to WorkTrakkerPRO. It takes just seconds to launch, and in no time flat, our simple help desk software will change your life. Created especially for K–12 schools, this work-order tracking system has all the features you need to automate your manual processes. Now you can report, track, and manage every request with a few clicks—plus, proactively schedule preventive-maintenance tasks, so nothing slips through the cracks. Best of all, you get an instant snapshot of where your work orders stand and who’s fixing what. No one pesters you in the hallway, you don’t have to badger maintenance personnel, requests don’t disappear, and everyone’s happy.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Field service companies
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Audience
Companies searching for a cloud-based work order to improve their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free to Start
Price based on the requirement
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAchieva.ai
Founded: 1996
United States
achieva.ai/
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Company InformationNetworks & More!
www.k12usa.com/product-line/online-help-desk-management/k12-help-desk-management-software/
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Categories |
Categories |
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Work Order Features
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Work Order Features
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
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Integrations
Salesforce
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