Optima ProAchieva.ai
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Related Products
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About
Optima Pro is a field service software solution to manage work orders, warranties, service contracts, field service scheduling, spare parts inventory, and the service organization.
Achieva's flagship Salesforce product, Optima Pro is a tool for mobile workforces, used to streamline field service operations. It optimizes Field Service workflows by organizing service delivery personnel teams as per their skills and time-slot availability, tracking the service contracts and offering automatic renewal provisions, generating/modifying invoices, and allowing dispatchers/managers access to the real-time location of agents.
The field service industry is one segment that is often under pressure to synchronize its tasks. They have the high-end responsibility of keeping a track of on-site service, dispatch technicians for installations, repairs, maintenance, and honoring the customer SLAs.
Best For
SMEs, Agencies, Enterprises
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About
Our SaaS software transforms field service management by optimizing and enabling front-line workforces.
It streamlines key processes and harnesses innovative technologies to deliver a step change in:
- Field service performance – Increased capacity and productivity, reduced costs, higher service levels.
- Mobile worker empowerment – Digital insights and tools, lower admin burden, improved job satisfaction.
- Management control – Enhanced visibility, more flexibility, compliance assurance and accurate reporting.
We have a strong track record working with enterprise organizations across the public and private sectors including local and national government, health and social care, housing & property, utilities and infrastructure, transport and logistics and facilities management.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Field service companies
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Audience
Public and private sector organizations that need powerful field service management solutions
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free to Start
Price based on the requirement
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAchieva.ai
Founded: 1996
United States
achieva.ai/
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Company InformationTotalmobile
Founded: 1985
United Kingdom
www.totalmobile.co.uk
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Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Not Supported
Service History Tracking
Not Supported
Time Clock
Not Supported
Work Order Management
Supported
Work Order Features
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Not Supported
Preventive Maintenance
Not Supported
Quotes / Estimates
Not Supported
Recurring Appointments
Not Supported
Routing
Not Supported
Scheduling
Not Supported
Task Management
Not Supported
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Facility Management Features
Asset Management
Supported
Commercial Properties
Supported
Equipment Management
Not Supported
Facility Scheduling
Supported
Incident Management
Supported
Inspection Management
Supported
Inventory Control
Not Supported
Maintenance Tracking
Supported
Preventive Maintenance
Supported
Residential Properties
Supported
Room Scheduling
Not Supported
Schools
Supported
Space Planning
Not Supported
Vendor Management
Supported
Visitor Management
Not Supported
Work Order Management
Supported
Public Works Features
Billing & Invoicing
Not Supported
Compliance Management
Supported
Contract Management
Not Supported
Customer Database
Supported
Document Management
Not Supported
Equipment Maintenance
Supported
Fixed Asset Management
Supported
Job Costing
Not Supported
Project Management
Not Supported
Service Request Management
Not Supported
Work Order Management
Supported
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Integrations
Codeless Platforms Alerting Software
Not Supported
Codeless Platforms BPA Platform
Not Supported
Microsoft SharePoint
Not Supported
Salesforce
Supported
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Integrations
Codeless Platforms Alerting Software
Supported
Codeless Platforms BPA Platform
Supported
Microsoft SharePoint
Supported
Salesforce
Not Supported
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