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About

A revolution in digital ad spend management for Shopify is nearly here. Be among the first to experience our latest innovation as Optily instantly unifies your Facebook and Google Ads, Analytics, and soon, Shopify sales data for the ultimate solution to ad spend performance. Secure a free ad strategy consultation and much more by signing up for our early access program today. We’re about to launch our latest innovation, the Shopify Connect app, and we’re offering some great perks to Shopify merchants who sign up right now. The only ad spend solution combining Shopify with the biggest data platforms. Optily was created for Shopify store owners. Optily can manage your Meta for Business advertising budgets across all ad properties, including Facebook, Instagram, Messenger, and Audience Network. Optily draws upon Google Analytics for better accuracy of campaign budget recommendations and the ability to set GA-based goals.

About

Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. Unlimited seats on every plan: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, order tracking and returns handled in the chat, each customer's tickets and points on the Shopify customer page, loyalty points and referrals, and a help center. The AI agents work from the first day: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, find orders and start returns, triage tickets and draft replies for the team. Three plans with every AI agent: $39 a month for 1,000 AI actions, $99 for 3,000 and $249 for 10,000, then $0.05 per extra action, billed through Shopify within the monthly budget the merchant sets. Each plan starts with a free 14-day trial. Reponse works in English and French and installs from the Shopify App Store.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce businesses looking for a single-click ad spend optimizer to manage and improve their advertising budget

Audience

Shopify merchants and ecommerce support teams

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Supported
Free Trial Supported

Pricing

$39/month
Three plans with every AI agent: $39/month for 1,000 AI actions, $99 for 3,000, $249 for 10,000. $0.05 per extra AI action, within your budget. Free 14-day trial. Unlimited seats: the shared inbox, human live chat, tickets, loyalty and referrals are included in every plan.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Optily
United States
www.optily.com

Company Information

Reponse
France
reponse.ai

Alternatives

Bloom Analytics

Bloom Analytics

Dayspring Technologies

Alternatives

Ticketline

Ticketline

Bodanius
Zono Support

Zono Support

Boxvibe Technologies
Simple Chat

Simple Chat

SA Inc.

Categories

Advertising Supported
Spend Management Supported

Categories

Help Desk Supported

Spend Management Features

Approval Workflow Not Supported
Budgeting / Forecasting Supported
Expense Tracking Not Supported
Multi-Currency Supported
Prepaid Cards Not Supported
Procurement Management Not Supported
Receipt Management Not Supported
Spend Analysis Supported
Spend Control Supported
Supplier Management Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Integrations

Shopify Supported
Facebook Supported
Facebook Ads Supported
Facebook Messenger Supported
Google Ads Supported
Google Analytics Supported
Instagram Supported
Meta Ads Supported
Meta Audience Network Supported
YouTube Supported

Integrations

Shopify Supported
Facebook Not Supported
Facebook Ads Not Supported
Facebook Messenger Not Supported
Google Ads Not Supported
Google Analytics Not Supported
Instagram Not Supported
Meta Ads Not Supported
Meta Audience Network Not Supported
YouTube Not Supported
Claim Optily and update features and information
Claim Optily and update features and information
Claim Reponse and update features and information
Claim Reponse and update features and information